Olamide Ishola

Motivated sales and customer support professional with practical experience communicating with customers through calls, messages, and face-to-face interactions. Experienced in explaining products, responding to enquiries, promoting products, handling customer concerns, and following up with customers to maintain communication and support sales. Strong verbal communication, active listening, and relationship-building skills.

Comfortable working independently, learning new tools, and speaking with different types of customers. Seeking a remote Appointment Setter or Sales Development role.

Sales Representative / Customer Service Representative at IJOBA TECH (2022-01 – 2024-12)

• Communicated with customers through phone calls, messages, and face-to-face interactions.
• Responded to customer questions and provided clear information about products and services.
• Explained product features, prices, and available options to help customers make informed purchasing decisions.
• Promoted products and supported sales by understanding customer needs and recommending suitable options.
• Followed up with customers regarding requests, questions, and updates.
• Maintained positive communication with customers and built relationships that supported repeat business and referrals.
• Handled customer complaints calmly and worked toward practical solutions.
• Kept customer and sales information organized to support accurate follow-up.
• Managed multiple customer conversations during busy periods while remaining patient and professional.

Mass Communication – University of Ilorin (UNILORIN) Affiliation Programme (2029)