Olanrewaju Agbabiaka

Detail-oriented professional with practical experience supporting customer service operations and managing client interactions across multiple channels. Skilled in resolving customer concerns, maintaining accurate records, multitasking in fast-paced environments, and collaborating with teams to ensure smooth service delivery. Committed to delivering excellent customer satisfaction through professionalism, responsiveness and attention to detail.

Business Assistant at AYOSIMITAOF FARM (2024-07 – Present)

• Respond to customer enquiries via phone and in person, ensuring timely and professional communication.
• Handle customer concerns and resolve issues to maintain satisfaction and trust.
• Support service follow-ups, contributing to improved customer retention.
• Create and maintain Excel tracking systems for sales, expenses and inventory management
• Coordinate internal communication to ensure smooth service delivery
• Improve operational efficiency through better coordination and data organization.

Content Writing Intern at Yellow Brick Road (2024-10 – 2024-12)

• Conducted research to support branding and campaign development, including surveys and interviews to gather audience insights.
• Collaborated on branding and campaign ideation, supporting internal and client-facing projects.
• Supported content editing and proofreading, ensuring accuracy and tone consistency across campaigns.
• Worked within structured deadlines and contributed to organized project coordination.

Bachelors of Science (B.Sc) in Mass Communication – Lagos State University, Nigeria (2021 – 2025)