Oloruntobi Deborah

Experienced and customer-focused Travel Consultant with strong expertise in travel planning, hotel reservations, ticketing, and customer service. Skilled in managing flight bookings, itinerary creation, fare quotations, and travel documentation while ensuring a seamless travel experience for clients. Proficient in using Global Distribution Systems (GDS) and travel management tools to provide efficient and accurate travel solutions.

Possesses excellent communication, problem-solving, and organizational skills, with a proven ability to build strong client relationships and deliver exceptional service and contributing to organizational growth through exceptional service delivery.

Travel Consultant - Business Travel Management (BTM) - Ikeja Lagos

(2024-05 - 2025-09)

• Assist clients with travel bookings, itineraries, and ticketing
• Provide personalized travel advice and solutions
• Utilize Amadeus, TBS, and Verteil tools to manage reservations and client profiles,
• Also have Sabre basic reservation knowledge (certified)

Call Center Agent - Dana Airlines - MMA2 Lagos

(2021-11 - 2023-06)

• Handled inbound and outbound calls professionally
• Resolved customer complaints and inquiries
• Provided flight information and booking assistance

Front Desk Officer - Mentex Comet - Lagos

(2020-11 - 2021-06)

• Greeted and directed visitors professionally
• Managed front desk operations and appointments
• Provided administrative support to office staff

Sales Representative - South Earth - Lagos

(2016-10 - 2017-09)

• Marketed and sold company products to customers
• Maintained positive client relationships and met sales targets

Teaching Intern (NYSC) - Etoi Secondary School - Uyo, Akwa Ibom State

(2019 - 2020)

• Taught marketing concepts to senior secondary students
• Assisted in organizing school events and recordkeeping

Higher National Diploma (HND) - Marketing - Kwara State Polytechnic, Ilorin (2017 - 2019)

National Diploma (ND) - Marketing - Kwara State Polytechnic, Ilorin (2014 - 2016)

Senior Secondary Certificate - Amuro Community Secondary School, Kogi State (2006 - 2012)

First School Leaving Certificate - Okoro Gbede Primary School, Kogi State (2000 - 2006)