Olujoke Ogunniyi

I am focused professionally with strong Experience in my career path and the proven ability to assist customers with the well-information selection of suitable products and services. Initiative-taking risk management specialist providing hand-on experience in the development of risk models involving market, credit, and operational risk, assuring controls are operating effectively and providing research and analytical support. possess excellent quantitative and analytical skills, along with the ability to apply those across a variety go business processes, in-depth knowledge of wide range of basic financial and accounting procedures, as well as a track record of increasing bottom-line profitability and meeting corporate objective and open to learning which is my strength for growth.

Relationship Manager (SENIOR EXECUTIVE) - Sterling Bank Ltd

(2024)

• Customer service and fostering loyalty and satisfaction.
• Work closely with clients to meet their needs.
• Anticipate future requirements and identify opportunities for upselling or cross-selling.
• Excellent Communication and listening Skill.
• The ability to explain complex information clearly and simply.
• Good Sale and negotiation skills.
• An interest in financial production and markets.
• Plenty of drive initiative and motivation.
• An honest and trustworthy manner.
• Portfolio growth.
• The ability to analyses and research information.

Digital Relationship Manager (SENIOR EXECUTIVE) - Sterling Bank Ltd

(2022 - 2024)

• Exceptionally strong communication and negotiation skills.
• Credit Analysis.
• Conducting customer interviews.
• Customer-oriented mindset.
• Business Growth and Expansion.
• Create plans that will help in meeting up the needs of customers a n d Ensuring Customer satisfaction
• Resolving customer issues and concerns.
• Process automation, decision automation, digitized monitoring, and early warning systems
• Developing and implementing marketing strategies to grow the customer base.
• Knowledge of customer relationship management (CRM) practices
• Aim to preserve customers and renew contracts
• Operate in compliance with laws regulation and adhere to lending compliance guidelines
• Help promote and maintain a positive company image. p

Asset creation - Rosabon Financial Services

(2022 - 2022)

• Work as Relationship Managers and Credit Policy Officers to assess credit opportunities, identify key risks, and structure alternatives
• Conduct periodical review on loan administration policy and procedures to streamline workflow
• Reliable employee willing to work as many hours as necessary.
• Conduct risk assessments on potential clients based on previous borrowing history, credit ratings, industry experience and other factors.
• Check clients' background information and financial status.
• Dedicated to recovering debt that is rightfully owed.
• Determine all applicable ratios and metrics and set up debt payment plans.
• Communicate with clients either to request or to provide information.
• Realizing the company's business objectives by promoting efficiency and increasing profitability.
• Review loan agreements to ensure that they are complete and accurate according to policy
• Referring debts to third party collection agencies when necessary
• Assisting the broader accounts team with ad hoc tasks Customer Centricity

Credit Analyst - Union Bank of Nigeria

(2021 - 2022)

• Booking loans
• Booking Loans for all Union Bank Qualified Customers and Working in Qualified customers.
• Render application decisions based on consultations with supervisory underwriter and upper management
• Managing Of Customer Date Base
• Building Customers Relationship
• Growing up the Bank portfolio
• Cross selling all Union Bank Products to everyone and serving them better and providing the simplest smarter solution for them.
• Interview applicants to define financial eligibility and establish debt payment plans.
• Respond to customers' requests and resolve related issues.
• Complete loan contracts (book loan) and teach clients about policies and regulations.

B. ED - Adult Education/Political Science - Ekiti State University, Ado-Ekiti (2015)

National Youth Service Corps (2017 - 2017)