Oluwakemisola Oluwole

A highly committed, organized and detailed-oriented individual with excellent interpersonal communication, active building, and experience in assisting and managing office operation. Competence in calendar management, Document preparation with proven ability to establish and maintain excellent communication and relationships with client. Dedicated to identifying customers needs and delivering effective solution to all problems.

Excellent time management skills with a superior knowledge of the customer service industry. I am also passionate about ensuring positive customer experience, Troubleshooting issues and maintaining high satisfaction level. Fully committed to following company procedure and delivering high-quality service contributing to the success of the company.

Customer care representative at NYSC: Musampa travels & tour ltd. (2024-01 – Present)

• Offered tailored information about products and services.
• Handled enquiries, complaints, and request via email, phone, and chat, delivering timely and effective solution.
• Process orders and transaction swiftly.

Customer care representative at Zatem home decor (2023-01 – 2024-12)

• Ask customer for feedback and suggestions for improvement.
• Record customer interaction and service requests.
• Respond to customer inquiries and concerns.

Secretary at X-brighter attachment company (2019-01 – 2019-12)

• Greet business clients and guests.
• Document financial information
• Answering calls, taking messages and handling correspondence.

Higher national diploma in mass communication – Lagos state polytechnic, Ikorodu. (2020-01 – 2022-12)

Ordinary national diploma in mass communication – Kwara state polytechnic, Ilorin (2017-01 – 2019-12)

High school leaving certificate – Phiwel favor college, Igando. (2013-01 – 2016-12)