Oyelami Babajide

With over seven years of experience in sales, I have consistently demonstrated a strong ability to drive growth and exceed targets across various industries, including background screening, Finance and technology. My strategic mindset, problem-solving skills, and dedication to customer satisfaction have earned me numerous awards and recognition in my previous roles. I successfully generated qualified leads leveraging tools like HubSpot and ZoomInfo.

My role as a business development manager involved conducting market research, generating leads, and coordinating product demonstrations, contributing to the company's growth. My background in Business Management further complements my practical experience, equipping me with the skills to analyse data, develop effective sales strategies, enhancing my ability to connect with diverse clients and build strong client relationships.

BUSINESS DEVELOPMENT MANAGER - MAINEFLOW LIMITED - 25, Daddy Alhaja Street, Oke Arin Lagos

(2023-01)

• Supported senior sales staff by producing detailed reports on sales trends and customer feedback, aiding in strategic decision-making.
• Utilized lead tracking software to monitor and report on lead progression, contributing to enhanced sales prioritization and a 10% increase in closed deals.
• Conducted analytical market assessments that identified growth opportunities, shaping the company's expansion strategy.
• Optimized the sales funnel by implementing strategic CRM enhancements, leading to a 25% increase in sales efficiency.

TRADE MARKETING SUPERVISOR - SMILE COMMUNICATIONS LIMITED - 99, Old Lagos Road, Lagos Ibadan Expressway, Challenge Ibadan

(2021 - 2022)

• Led the diversification of the company's portfolio with the introduction of a new product line that captured a 5% market share within six months.
• Expertly managed a portfolio of high-value accounts, leading to a 95% client retention rate.
• Collaborated with the R&D team to provide market feedback, shaping product improvements that amplified customer satisfaction by 30%.
• Developed and executed a sales Enablement strategy incorporating up-to-date selling techniques, resulting in a 50% increase in sales team performance.
• Cultivated a broad network of industry contacts that translated to a continuous stream of referrals and a 35% uptick in new business.

FIELD SALES REPRESENTATIVE - SMILE COMMUNICATIONS LIMITED

(2018-04 - 2021)

• Promoted to customer service professional in 2 years owing to excellence in delivering the best client service.
• Included answering 75-100 inbound calls from retail customers regarding their account balances, transaction history and any general inquiries.
• Worked with branch personnel as needed to resolve customer issues.
• Made a difference in how customers perception when contacting a call centre by answering the calls with a smile.
• Gained their trust and often customers would call and ask for me by name.
• Received numerous accolades for leadership and customer focus.
• Used Strong communication Problem resolution Effective listening and empathy.

DIRECT SALES AGENT (DSA) - FIRST CITY MONUMENT BANK (FCMB) - No 16, Moshood Abiola Way, Challenge Ibadan

(2016-04 - 2017)

• Oversaw and maintained a client portfolio of over 100 accounts, consistently achieving a 98% annual renewal rate.
• Introduced a consultative sales approach that enhanced upsell rates by 40% through personalized client solutions.
• Utilized HubSpot CRM to streamline client communication, slashing response time by 50% and increasing client satisfaction scores by 20%.
• Implemented a client feedback system that provided actionable insights, leading to product enhancements and a 10% increase in new client sign-ups.
• Fostered long-term client relationships that resulted in a 30% increase in referral-based business over two years.

B.A - Plant Breeding and Seed Technology - University of Agriculture, Abeokuta (2011)