Ezra B

A business development professional with focus on conversation, expansion, customer experience & retention using strategic methodologies.

Administrative Assistant at Ministry of Education (2019-07 – 2020-07)

National youth service corps (NYSC) placement

• Managed high volume Personnel Records with SOP Development
• Enforced strict Policy Compliance regarding data privacy
• Used filing systems with 99% accuracy
• Ensured all staff data was current and organized for departmental audits

Sales Executive at Sprinble (2020-07 – 2023-05)

Sales role focused on lead generation and account management

• Exceeded monthly sales targets by 25% through new lead generation strategy
• Secured 12 high value accounts in Q3

IT Support Specialist at Sprinble (2023-05 – Present)

Technical support specialist resolving complex customer inquiries

• Resolved an average of 20+ complex inquiries daily
• Maintained a 98% CSAT score
• Reduced average wait times by 15%

Bachelor of Science in Political Science – Adeleke University (2015-09 – 2019-07)