Peter Ochela

Dedicated and customer-focused hospitality professional with experience in reception, customer service, housekeeping, and food & beverage service. Skilled in guest relations, communication, and front desk operations, with a proven ability to deliver exceptional customer service and contribute positively to organizational success.

Housekeeping Supervisor - Dream Lake Hotel

(2015-01 - 2020-12)

• Supervised housekeeping staff and assigned daily work schedules.
• Ensured guest rooms and public areas met hotel cleanliness standards.
• Conducted room inspections and maintained quality control.
• Trained and supervised housekeeping team members.
• Responded promptly to guest requests and complaints.
• Maintained housekeeping inventory and reported maintenance issues.

Housekeeper - The Bahamas Hotel

(2022-01 - 2024-12)

• Cleaned and prepared guest rooms to hotel standards.
• Replenished guest supplies and amenities.
• Reported maintenance issues to the appropriate department.
• Ensured public areas were clean and presentable.
• Followed health and safety procedures at all times.
• Assisted in providing excellent guest satisfaction.

Supervisor - Fichaya Cleaning Pro

(2024-01)

• Supervise daily cleaning operations across multiple client locations.
• Assign duties and monitor staff performance.
• Ensure compliance with health, safety, and company standards.
• Conduct quality inspections and resolve customer concerns.
• Manage cleaning materials and equipment inventory.
• Train and mentor new staff to improve productivity and service quality.

National Diploma (ND) - Electrical/Electronics Engineering - The Polytechnic, Adoka, Benue State (2020-01 - 2022-12)

Senior Secondary School Certificate (SSCE) - Calvary College, Okpafia Edmoga, Benue State (2015-12)

First School Leaving Certificate (FSLC) - L.G.E.A.

Primary

School, Ajide Ekeh, Benue State (2009-12)