Promise Ohia

I am a detail-oriented Virtual Assistant specializing in administrative support, customer relationship management, project coordination, workflow organization, and business operations.

I help businesses improve productivity, organize daily processes, manage customer relationships, and streamline tasks using modern CRM, project management, communication, and automation tools.

My Services

✅ Administrative Support

Calendar management

Meeting scheduling & coordination

Email management

Data entry & organization

Document management

Internet research

✅ Customer Support & CRM Management

Customer onboarding support

Ticket management

CRM updates

Customer follow-ups

Issue tracking and resolution

✅ Project & Task Management

Creating workflows

Assigning and tracking tasks

Team collaboration support

Deadline monitoring

Progress reporting

✅ Sales & Lead Support

Lead research

Prospecting assistance

CRM pipeline updates

Appointment scheduling

Follow-up management

✅ Automation & Workflow Support

Process improvement

Task automation

Tool integrations

Workflow setup

Tools & Platforms I Work With

CRM & Customer Support

HubSpot

Contact management

Deal tracking

CRM organization

Customer follow-ups

Freshdesk

Ticket management

Customer inquiries

Support workflow handling

Project Management

Trello | Asana | Monday.com

Task creation

Project tracking

Team collaboration

Workflow management

Sales & Outreach

Apollo

Lead research

Prospect lists

Sales support

Contact management

Automation & Productivity

Zapier

Workflow automation

App integrations

Reducing repetitive tasks

Google Sheets

Data management

Reports

Tracking systems

Spreadsheet organization

Communication & Scheduling

Slack

Team communication

Channel management

Updates and coordination

Calendly

Appointment scheduling

Calendar coordination

Meeting management

National Open University of Nigeria, BSc Computer Science.

SimpleLearn Skilldup

Customer Relationship Management Course ( CRM)

2025