Reuben Obi

Detail-oriented and HIPAA-trained Medical Virtual Assistant with hands-on proficiency in electronic health record (EHR) management, patient appointment scheduling, and remote clinical administration. Experienced with Epic, eClinicalworks, therapynotes, Kareo, SimplePractice, and Athenahealth platforms. A health scientist with clinical experience and knowledge in medical terminology.

Committed to helping physicians and healthcare teams reduce administrative burden, improve workflow efficiency, and deliver superior patient care — entirely from a secure, fully-equipped remote environment.

Medical Virtual Assistant - Freelance - Remote

(2025-05)

• Managed patient scheduling across 3 physician calendars using SimplePractice, reducing appointment no-shows by 22% through systematic reminder workflows
• Performed EHR data entry and chart updates in Kareo for an average of 60+ patient records weekly, maintaining 99% transcription accuracy
• Conducted insurance eligibility verification and prior authorization follow-ups, resolving 94% of pending authorizations within 48 hours
• Coordinated telehealth appointments across multiple time zones and provided virtual front-desk support for a 4-provider group practice
• Drafted SOAP note summaries and clinical correspondence under physician supervision, consistently receiving positive performance feedback

Physician Assistant - Success Convalescence & Maternity Hospital - Lagos, Nigeria

(2024-03 - 2026-04)

• Assisted in the examination and treatment of patients under the supervision of Dr. Olamilekan Wahab
• Took patient vitals, histories, patient records with strict confidentiality protocols aligned with data privacy standards
• Processed insurance referral documentation and liaised with external laboratories for results coordination
• Administered medications and performed routine diagnostic tests such as ECG and phlebotomy
• Managed appointment scheduling, medical billing and front-desk administrative duties
• Trained 3 junior administrative staff on clinic management software and patient communication best practices

Medical VA Trainee - Sozo Medical Records Institute - Remote

(2024-09 - 2024-12)

• Completed 120+ hours of intensive training covering EHR systems, HIPAA compliance, medical coding fundamentals, and telehealth administration
• Practiced live EHR workflows in Kareo and SimplePractice demo environments achieving 98% transcription accuracy in all assessments
• Built proficiency in ICD-10 and CPT coding through structured case-study exercises and peer-reviewed assessments

B.Sc - Health Science - University of the People (2025)