Roland Tracy Tega

Dedicated and reliable professional with experience in administration, sales, and IT support. Strong background in office management, customer service, technical troubleshooting, and business operations. Committed to delivering quality service, improving efficiency, and supporting organizational objectives through excellent communication and problem-solving skills.

IT Personnel / Sales Representative at Lightworld & Industries Limited (2024-01 – 2026-12)

• Manage the company social media account.
• Monitor social media performance and prepare engagement report.
• Build and maintain strong customer relationship to encourage repeat business.
• Prepare quotations, invoices and sales report.
• Follow up on customer inquiries and resolve complain professionally.
• Work closely with the sales team to develop and execute online marketing strategies.
• Stay up to date with social media trends to improve audience engagement and reach.

Kitchen Assistant/Bar tender at DE Delta Residence (2021-01 – 2022-12)

• Assisted chefs with food preparation and basic cooking tasks.
• Maintain cleanliness and hygiene in the kitchen according to food safety standards.
• Supported the kitchen team during busy schedule period.
• Took customer order accurately and process payment.
• Maintain cleanliness and organization of the bar area.

Secretary at PD Minama Law Firm (2016-01 – 2019-12)

• Prepare, type formatted and proof read legal documents, letters, and court files.
• Answer phone calls, emails and other correspondence professionally.
• Receive and welcome visitors, directly them appropriately.
• Maintain a clean, organized, and efficient office environment.
• Ensured confidential information and records were handled securely.
• Supported management with administrative and organization task.

Bachelor in Business Administration – University of Benin, Benin City (2025-12)

HND in Micro Biology – Delta State Polytechnic, Oghara (2021-01 – 2023-12)

ND in Science Lab. Tech. – Delta State Polytechnic, Oghara (2019-01 – 2021-12)

Secondary School Certificate in West Africa Examination Council (WAEC) – Jomaro International School, Ekpan (2011-01 – 2017-12)

First School Leaving Certificate – Jomaro International School, Ekpan (2003-01 – 2011-12)