Roseline Sylvester

Highly organized and detail-oriented Virtual Assistant with over 3 years of experience supporting executives and business teams remotely. Proficient in administrative support, calendar and email management, data entry, customer service, and use of productivity software. Adept at streamlining operations, handling confidential data, and delivering quality service with professionalism. Passionate about supporting businesses to increase efficiency and achieve goals.

Virtual Assistant / Admin Support at Branding Dail (2020-03 – 2022-12)

• Managed business records and customer inquiries efficiently.
• Provided administrative and remote support to the branding team.
• Scheduled appointments and managed digital filing systems.
• Created social media content using Canva and scheduled posts.
• Assisted with invoice tracking, order follow-up, and client communication.

Freelance Virtual Assistant (Remote Projects) at Self-Employed (2023-01 – Present)

• Delivered virtual support services including email and calendar management.
• Created reports, spreadsheets, and handled basic bookkeeping tasks.
• Managed social media pages and responded to customer DMs.
• Researched information for blog content and market insights.
• Assisted with travel planning and online bookings.

Digital Ads Specialist (Freelance) Remote at Self-employed (2022-01 – Present)

• Planned, set up, and managed Facebook and Instagram ad campaigns for e-commerce products, and small businesses focusing on conversions and sales.
• Researched target audiences and optimized ad creatives, copy, and budgets to improve performance.
• Ran A/B tests to determine best-performing ad sets, reducing cost-per-click and increasing return on ad spend (ROAS).
• Monitored campaign performance using Meta Ads Manager and made data-driven adjustments to boost results.
• Gained hands-on experience scaling winning ads and retargeting customers to improve customer acquisition.

Higher National Diploma (HND) in Cyber Security – Akwa Ibom State Polytechnic (2022 – 2024)

National Diploma (ND) in Health Safety Security and Environmental Science – University of Uyo (2019 – 2021)

WAEC & NECO Certification – Frankfurt High School, Uyo (2010 – 2015)

First School Leaving Certificate – Sacred Heart Primary School, Uyo (2003 – 2010)