Ruth Peter
IT support specialist.
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About
I am a creative and resourceful problem solver with over five years of combined experience in technical and creative roles. I have excellent interpersonal, communication, and leadership skills that enable me to communicate effectively on all levels including senior management and customers alike. An individual who is committed to excellence, results-oriented, resilient, self-motivated team player, and a natural leader.
Currently looking to leverage extensive technical knowledge and professional expertise to drive positive changes within the environment while building strong customer relationships & maintaining the delivery of results for the business.
Experience
Information Technology Support Specialist August 2021 – Till Date
7star Global Hangar Limited
- Assist users in troubleshooting common computer issues or concerns. - Reply to requests for information technology services, repairs, support, inquiries, or complaints. - Refer user messages or calls to the appropriate IT personnel. - Make recommendations to improve computer systems. - Closely collaborate to Upgrade and manage systems to ensure they are operating effectively and efficiently - Assist in Implementing new business and productivity software - Collaborate with team members to train staff on new software, systems, and best practices - Demonstrate familiarity with the latest hardware, software, networking technology, and industry trends.
Education
EDUCATION • B.Sc. Computer Science (Second class Honors) 2021
University Of Nigeria, Nsukka.
- O’Level - West African Examination Council 2016
Command Day Secondary School, Enugu.