Saheed Afolabi

Operations Manager with 10+ years leading teams and improving processes across food production, fast food and hospitality. Currently runs multi-unit F&B operations at Tank & Tummy Ventures, lifting average daily sales by over 57% and consistently hitting a ₦160 million monthly revenue target. Owns weekly P&L reviews and cost control across labor, procurement and utilities.

Track record of cutting costs, raising output and improving quality across multiple sites, including leading teams of up to 60 people, using data and systems such as Microsoft and ERP.

Operations Manager at Tank & Tummy Restaurants (2025-11 – Present)

Multi-unit food and beverage operations in Lagos.

• Grew average daily sales from under ₦3.5 million to ₦5.5 million, a jump of over 57%, and consistently hit the ₦160 million monthly revenue target.
• Track daily inventory and POS data closely to catch variances, protect margins and stop stock loss before it adds up.
• Set clear cost control standards, recipe guides and portion sizes across units to protect gross margins.
• Direct kitchen production across multiple units, matching shift schedules to real-time customer demand.
• Enforce SOPs across front-of-house, back-of-house and customer support to keep the brand experience consistent across units.
• Run weekly P&L reviews and lead cost control efforts on labor, procurement and utilities.
• Cut staff attrition by improving working conditions and setting clear KPIs that strengthened shift accountability.
• Work with marketing on service plans that turn customer behavior data into upselling opportunities.
• Mentor supervisors and cross-functional teams, building KPIs that keep shifts accountable.

Operations Supervisor at Peaceful Oasis Destinations (2024-10 – 2025-10)

Popularly known as Ile Iyan by PODs, an upscale local restaurant in Lagos known for its pounded yam signature and customer service.

• Run day-to-day floor and kitchen coordination, improving back-end efficiency by 20% through tighter workflow and cost control.
• Cut average table turnover time by 25% and lifted customer satisfaction scores by 15% within the first three months by reworking the service flow.
• Worked with the Head Chef to test and launch new menu items, adding a 12% sales lift in the first quarter.
• Oversaw seating, service timing and guest flow to keep the dining experience consistent during busy periods.
• Coached front-of-house staff on service standards and teamwork, building a more consistent guest experience.
• Kept the restaurant compliant with food safety and health regulations through regular checks and staff training.

Operations Manager at Baadun Resort (2023-01 – 2024-10)

Luxury beach resort in Lagos offering accommodation, dining and recreational facilities.

• Led a team of 40 across resort operations, lifting guest satisfaction scores by 25% through better staffing and service standards.
• Analyzed occupancy trends and adjust staffing levels, cutting labor costs by 15%.
• Trained beach and guest-facing staff on service quality, contributing to a 30% rise in positive reviews.
• Introduced ClickUp for task tracking, getting 98% of daily tasks completed on schedule.
• Adjusted pricing based on demand patterns, growing revenue by 20%.
• Renegotiated vendor terms and streamlined procurement, cutting inventory holding costs by 18%; used Fishbowl Inventory to reduce stockouts.
• Organized large beach events using Microsoft Project to manage timelines, helping drive a 40% increase in private bookings.
• Maintained safety compliance across the resort, keeping incidents to a minimum over a six-month period.

Operations Manager at Delicacy Foods (2021-04 – 2023-01)

Fast-food chain offering quick-service dining across multiple locations in Nigeria.

• Managed daily operations across 3 fast-food outlets, improving efficiency by 10% through streamlined processes and better inventory tracking in Excel, which cut wastage by 15%.
• Led a team of 35 to reduce front-end wait times by 20%, using QSR software to track performance in real time and lift customer satisfaction scores by 25%.
• Rolled out upselling training for staff, raising average transaction value by 12%.
• Reworked supply chain processes with demand forecasting and JIT ordering, cutting ingredient waste by 18%.
• Ran staff training programs that lifted team efficiency by 20%, and used scheduling software to cut overtime costs by 15%.
• Tightened quality control procedures, reaching a 92% customer satisfaction rate; ran regular audits under the Food Safety Management System that improved health inspection scores.

Production Manager at Bubez Foods Nig. Ltd (2019-06 – 2021-04)

Food processing company converting underutilized crops into ready-to-eat staple foods.

• Planned and managed daily production activities to meet output targets, quality standards and deadlines.
• Managed labor, equipment and raw material use to keep production running efficiently.
• Enforced food safety standards across the production line, supporting consistent, high-quality output.
• Supervised and trained production staff, building a more skilled and reliable team.
• Controlled raw material and finished product inventory using ERP software, reducing waste.
• Coordinated maintenance schedules for production equipment, cutting downtime.
• Kept accurate production and quality control records to track performance.
• Worked with procurement, quality control and logistics teams to keep production running smoothly.
• Supported R&D in scaling up and testing new products.

Production Manager at Lyson Water (2016-06 – 2019-05)

Water packaging company focused on quality, sustainable and accessible drinking water.

• Increased daily production output by 15% and reduced process defects by 20%.
• Managed inventory through JIT ordering, cutting holding costs by 18%, and used ERP for real-time tracking that reduced stockouts by 10%.
• Rolled out standards, improving product quality by 25% and reaching a 98% pass rate in quality audits.
• Identified and fixed process inefficiencies, saving an estimated N850,000 a year.
• Built a culture of continuous improvement that raised employee satisfaction by 20%, using Microsoft Project to keep initiatives on track.
• Managed preventive maintenance schedules and monitored equipment closely, cutting downtime by 25%.

Bachelor of Technology in Food Science – Ladoke Akintola University of Technology, Nigeria (2009 – 2014)