Segun Tobiloba
Operations and Customer Service professional
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About
Dedicated Operations and Customer Service professional with over six years of experience in team supervision, business operations, customer relations, and financial management. Successfully completed the National Youth Service Corps (NYSC) programme at NAHCO Aviance in Cargo Export Operations, gaining practical experience in aviation cargo handling, export documentation, weight verification, and regulatory compliance. Highly organized, dependable, detail-oriented, and able to perform efficiently in fast-paced operational environments.
Experience
NYSC Corps Member – Cargo Export Operations (Weight Check Unit) - NAHCO Aviance
(2025-09 - 2026-06)
- Verified export cargo weights to ensure compliance with aviation safety standards and airline requirements.
- Conducted cargo classification checks before issuing weight verification documentation.
- Processed specialised cargo, including dangerous goods, live animals, and human remains.
- Ensured accurate cargo documentation and compliance with export operational requirements.
- Assisted in monitoring weighing equipment accuracy and calibration.
Supervisor - Funsab Enterprises
(2019 - 2025)
- Supervised daily business operations and coordinated staff activities.
- Led employees to improve productivity and service quality.
- Managed cash transactions and financial records.
- Ensured compliance with company policies.
- Resolved customer complaints professionally.
Education
Higher National Diploma (HND) - Electrical/Electronics Engineering (2022 - 2024)
Ordinary National Diploma (OND) - Electrical/Electronics Engineering (2017 - 2019)
Senior Secondary School Certificate (SSCE)
