Sharon Emodi

Results-driven and versatile professional with 5+ years of experience across business development, client acquisition, relationship management, and customer service. Skilled in lead generation, partnerships, sales, and market research. Adept at building and maintaining strong client relationships, driving revenue growth, and delivering excellent customer experiences.

Passionate about creating sustainable business opportunities and contributing to organisational success in dynamic, fast-paced environments.

Corporate & SME Executive - Entourage Integrated Trust

(2026-01 - 2026-08)

• Managed relationships with corporate and SME clients.
• Supported client acquisition and engagement activities.
• Provided tailored financial solutions and ensured client satisfaction.
• Maintained accurate records and coordinated with internal teams to resolve client requests.

Sales / Business Development Executive - Bravewood (Accello)

(2024-10 - 2025-12)

• Identified and pursued new business opportunities through prospecting and outreach.
• Managed client relationships and supported the sales pipeline.
• Developed proposals and presented product solutions to prospects.
• Achieved targets and contributed to revenue growth.

Customer Relationship Officer - Grooming Centre

(2023-01 - 2024-09)

• Managed customer relationships, enquiries and follow-ups.
• Delivered exceptional customer service and resolved complaints professionally.
• Tracked customer feedback to improve service delivery and client retention.
• Supported sales and marketing efforts through client engagement initiatives.

Head of Marketing / Affiliate Manager / Program Officer - bSchool Africa

(2022-06 - 2022-12)

• Led marketing activities to drive program visibility, customer engagement and growth.
• Developed and executed promotional campaigns across relevant channels.
• Managed affiliate marketing strategies to attract new clients and expand reach.
• Built and maintained strong partnerships and relationships with stakeholders.
• Conducted market research to identify opportunities for audience and program growth.

Guest Specialist - Shortlet Rentals

(2022-03 - 2022-05)

• Managed guest enquiries, bookings, follow-ups and customer relationship activities.
• Ensured smooth guest experiences and resolved complaints promptly.
• Coordinated with housekeeping and operations for excellent service delivery.

Business Development Executive - Fruitylife

(2021-10 - 2022-02)

• Generated new business opportunities through prospecting, outreach and relationship building.
• Engaged prospective clients and introduced relevant solutions to meet their needs.
• Supported customer acquisition and revenue growth initiatives.

Client Acquisition Officer - TheHouse48

(2020-01 - 2021-09)

• Identified and pursued new client opportunities through direct outreach, referrals and networking.
• Managed the full client acquisition process, from initial contact to onboarding.
• Maintained strong client relationships and tracked progress for improved retention.

Customer Service / Call Center Agent - AIRTEL

(2016-01 - 2017-12)

• Handled customer enquiries, complaints and provided product information and support.
• Resolved customer issues and ensured high levels of satisfaction.
• Maintained accurate records and followed up on pending cases.

B.Sc. (Hons) - Business Administration - University of Lagos (UNILAG) (2018-01 - 2018-12)