Somtochukwu Favour

Motivated Computer Science graduate with hands on IT support experience gained through SIWES training at the University of Lagos Centre for Information Technology and Systems (CITS). Skilled in troubleshooting hardware and software issues, maintaining computer systems, providing technical support, and documenting technical procedures. A fast learner with strong communication, teamwork, and problem solving skills, seeking to contribute to organisational success while growing professionally in an IT internship role.

SIWES Intern - UNILAG Centre for Information Technology & Systems (CITS)

(2024-04 - 2024-09)

• Provided technical support to staff and students, assisting with hardware, software, and network related issues
• Installed, configured, and maintained computer systems, printers, and peripheral devices
• Supported troubleshooting and resolution of system errors, ensuring minimal downtime for end users
• Participated in monitoring and maintaining the IT infrastructure to ensure smooth daily operations
• Performed software installations, updates, patches, and routine system maintenance tasks
• Documented technical procedures, solutions, and support activities for departmental records
• Collaborated with IT personnel on technology projects and administrative tasks

B.Sc. - Computer Science - Nnamdi Azikiwe University, Awka (2025-10)