Customer service Representative/ Account Assistant
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A highly organized, hardworking and a self-motivated person, with interpersonal team spirit, committed to add value and developing a career in a high-level professional environment while making significant contribution to the success of the organisation.
As an account Assistant in Belanova industries Limited, I involved in the management of petty cash, invoice processing and filing, processing of expense request, Assist in Audit processing, Assist in tax management and remittance, collaborate with Accountant and other team for various execution of account tasks. As a client executive in Belanova industries Limited, I interact with customer face to face and over the phone and via email, handling of payments and processing returns and exchanges, giving advice and guidance on product selection to customers, dealing with customers complaints, collecting report relevant information and feedback. I have excellent communication and interpersonal skills demonstrated in the ability to effectively serve customers and a good working relationship with staff, working knowledge of computers,Team player, professional and confident with excellent deplomacy and negotiation, Result Oriented and ability to multitasking functions, Dealing with stressful situations in a calm and professional manner and the use of accounting software such as Orion, sage evolution and Zoho.
B.A degree in History and international studies
