Steve Nze

Versatile and results-driven HR and Administrative Manager with over 7 years of corporate leadership experience, backed by a foundational decade in specialized care, therapy, and community administration. Proven track record in optimizing workforce productivity, streamlining facility and inventory operations, and leading high-performing teams. Adept at managing complex employee relations, leveraging a Master's degree in Peace Studies and Conflict Resolution to foster positive, compliant, and collaborative workplace cultures.

Administrative & HR Manager - Fleet Autozz Limited - Lagos, Nigeria

(2026-02)

Direct daily administrative and human resource operations for a fast-paced automotive firm, supervising staff activities to guarantee peak business performance.

• Execute end-to-end HR functions, including strategic recruitment, onboarding, employee documentation, attendance tracking, and staff welfare frameworks.
• Optimize vehicle inventory, procurement, and stock control processes, introducing efficiency strategies that directly boost operational throughput and revenue generation.
• Elevate customer satisfaction metrics by professionally resolving complex inquiries and client complaints, safeguarding business growth.
• Deliver comprehensive operational reports and business data to senior leadership to guide strategic, data-backed corporate decision-making.

Administrative & HR Manager - Urban Residence & Apartments Limited - Lagos, Nigeria

(2025-03 - 2026-01)

• Oversaw comprehensive facility operations, maintenance, and infrastructure, ensuring seamless daily hospitality workflows and strict regulatory compliance.
• Led talent acquisition, performance evaluation cycles, and employee relations initiatives, significantly boosting employee engagement and workplace professionalism.
• Managed vendor contracts, operational budgets, and sustainability planning to eliminate waste and protect stakeholder interests.
• Revamped office administrative workflows, staff scheduling, and reporting structures, reducing operational friction and supporting executive decisions.
• Designed and deployed robust health, safety, and emergency preparedness protocols for both staff and high-profile clientele.

HR Associate & Administrative Team Lead - Astute Fusion Integrated Service Limited - Lagos, Nigeria

(2023-04 - 2025-02)

• Managed the complete recruitment lifecycle, utilizing modern job posting channels and targeted screenings to accelerate team integration and lower time-to-hire.
• Spearheaded sales strategy and led the real estate and financial investment sales division, motivating the team to meet and exceed revenue targets.
• Cultivated long-term corporate client relationships, identifying upselling opportunities and maintaining high satisfaction benchmarks.
• Conducted deep market research and data analysis, presenting actionable reports to senior management to uncover new commercial growth vectors.
• Integrated technology and workflow optimization software to mitigate operational risks and align company activities with strict regulatory standards.

Executive Assistant & HR Associate - Grade Twelve Financial Institution - Abuja, Nigeria

(2019-01 - 2023-03)

• Served as the primary strategic liaison between the CEO and external stakeholders, managing high-level correspondences and maintaining strict corporate confidentiality.
• Coordinated complex calendar schedules, corporate appointments, and logistical planning to align with macro-level organizational timelines.
• Supported end-to-end HR documentation, assisting in candidate sourcing, initial screenings, interview scheduling, and new-hire orientation.
• Managed financial administration, collaboratively reviewing operational budgets, processing expenses, and compiling financial reports for executive review.

Speech & Occupational Therapist - Zamarr Institute for the Mentally Disabled - Abuja, Nigeria

(2017 - 2018)

• Provided high-level therapeutic support, behavioral intervention, crisis management, and progress documentation for individuals with mental disabilities in a multidisciplinary team environment.

Healthcare & Support Specialist Roles - Various Healthcare Organizations - Nigeria & Ghana

(2009 - 2017)

• House of Providence / Don Guanella Center / Good Samaritan Home (Nigeria & Ghana): Delivered dedicated, empathetic caregiving, medication administration, behavioral reinforcement, and holistic welfare support for residents with special needs.
• Saint Theresa Vocational Center (Ghana): Developed and facilitated holistic educational, community service, and personal counseling programs for students.
• National Leprosy Center (Benin, Nigeria): Conducted critical community outreach to reduce stigma, supported patient intake, and facilitated healthcare training programs.

MSc. - Peace Studies & Conflict Resolution - National Open University of Nigeria (2019)

BSc. - Philosophy - Salesian Pontificial University (2015)