Susan Patrick

Detail-oriented Virtual Assistant with strong expertise in administrative support and social media management. I help founders, executives, and growing teams stay organised, visible, and focused by handling the day-to-day operations that keep businesses running smoothly. From managing schedules, emails, and documentation to creating, planning, and managing social media content, I bring structure, clarity, and consistency to every role I support.

I'm proactive, reliable, and skilled at turning chaos into systems that actually work.

Lead Operation at iAriya (Present)

• Lead day-to-day operations for iAriya, coordinating onboarding processes for event centres, hotels, and service providers while ensuring smooth internal workflows and platform readiness.
• Support operational strategy by documenting processes, improving systems, and collaborating with leadership to streamline event management, booking workflows, and user experience.
• Oversee vendor and partner communication, including outreach, follow-ups, documentation management, and onboarding support to ensure clear alignment and timely platform adoption.
• Develop and execute iAriya's social media strategy across Instagram and LinkedIn, managing content planning, copywriting, and engagement to support brand visibility and product launch goals.

Virtual Administrative Assistant | Freelance Projects at Various Clients

• Provided comprehensive administrative support including calendar management, meeting coordination, and inbox organization for multiple clients.
• Prepared and formatted reports, presentations, and professional correspondence using Microsoft Office and Google Workspace tools.
• Managed client records, handled data entry, and maintained organized digital filing systems for efficient workflow.
• Assisted with project coordination, scheduling, and follow-up communications to ensure timely task completion.

Diploma in Product Management – AltSchoolAfrica

Professional Certificate in Virtual Assistance – Alx Africa