Sussan Barnabas

Experienced and detail-oriented professional with a strong background in administrative functions, complimented by proven expertise in customer service and cashier operations. My ability to efficiently manage office procedures and provide reliable support is enhanced by a dedication to delivering exceptional customer experiences. I excel at resolving issues, managing managing transactions accurately, and maintaining a high level of professionalism in dynamic environments.

A proactive problem-solver and effective communicator, I am committed to streamlining operations and contributing to a productive workspace.

Assistant Manager - COOLIO RESTO LOUNGE

(2023-01 - 2026-12)

• Supervise and train staff, coordinate work schedules, and support team performance to ensure efficient operations.
• Oversee daily lounge activities, including opening and closing procedures, inventory management and service quality.
• Resolve customer concerns professionally, maintain strong guest relationships and enhance customer satisfaction.
• Support budget monitoring, KPI tracking, compliance with health and safety regulations, and promotional activities.

Cashier - CHICKEN REPUBLIC KANO

(2022-01 - 2023-12)

• Process customers orders and payments accurately using POS systems while delivering excellent customer service.
• Manage cash handling, balance cash drawers, and reconcile daily transactions with minimal discrepancies.
• Assist with order packaging, stock replenishment, and maintaining an organized service area.
• Ensure compliance with food safety, hygiene, and company operational standards.

Administrative Assistant - NEWMAN GLOBAL COMPANY

(2020-01 - 2022-12)

• Coordinated daily administrative activities, including scheduling, travel arrangements and office supply management.
• Managed correspondence, responded to inquiries, and served as a key contact for clients and vendors.
• Maintained accurate physical and digital records, ensuring efficient data management and accessibility.
• Supported financial administration by processing invoices, preparing expense reports and maintaining documentation.

Cabin Crew and Aviation Management Training - Universal Aviation School, Abuja (2026-12)

Bsc Business Administration - Business Administration - National Open University of Nigeria (NOUN)

Senior School Certificate Examination - Uhonmora Grammar School, Benin (2015-01 - 2020-12)