
Temitayo Osilojo
Certified Customer Service Professional (CCSP)
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About
Certified Customer Service Professional (CCSP) with experience in sales, financial administration, and client-facing roles. Known for strong communication, active listening, and efficient issue resolution. Proven record of building lasting client relationships and contributing effectively in team environments.
Experience
Class Teacher at Visioneers Elementary School (2025-11 – Present)
- Managed a classroom of 30+ pupils, maintaining a structured learning environment while serving as the primary contact point for parents and guardians.
- Resolved parent inquiries and concerns promptly, building trust through consistent communication and follow-through.
- Prepared and delivered detailed termly student progress reports, ensuring parents were fully informed on performance.
Sales Executive at Genaz Uniform Print & Branding (2025-08 – 2025-11)
- Engaged walk-in and repeat customers daily, identifying their needs and recommending suitable products to drive sales and satisfaction.
- Handled customer complaints and order discrepancies efficiently, ensuring swift resolution and repeat patronage.
- Tracked orders end-to-end, coordinating with the production team to meet delivery expectations and minimise delays.
Class Teacher (NYSC) at Little Angel School (2023-08 – 2024-07)
- Delivered structured lessons to classes of 25+ students and maintained open communication with parents regarding academic progress.
- Coordinated school events with colleagues, demonstrating strong teamwork, planning, and stakeholder communication skills.
Audit Intern at Ade Fajemisin & Associate Chartered Accountants (2021 – 2021)
- Collaborated with a 4-person team on stocktaking exercises, ensuring accurate inventory counts and documentation with zero discrepancies reported.
- Reconciled bank statements and identified financial discrepancies accurately, demonstrating strong attention to detail.
- Operated Peachtree and Sage50 accounting software to process and record financial data accurately.
Financial Secretary at Redeemed Christian Fellowship (2021-05 – 2021-12)
- Served as the primary contact for financial enquiries from 100+ members, handling all disbursements, refunds, and transaction queries professionally.
- Compiled and presented monthly financial reports, maintaining full transparency and a consistent zero-discrepancy record.
- Received, recorded, and reconciled all transactions, reinforcing strong skills in accountability and client communication.
Education
B..ed business education, certified customer service professional(CCSP)