Theophilus Okunbor

Experienced logistics and operations professional with a proven track record of driving efficiency, optimizing service delivery, and enhancing overall operational performance. Adept at implementing innovative tracking systems, streamlining delivery processes, and reducing waste through continuous improvement initiatives. Successfully led problem-solving sessions (PDCA), reducing delivery defects from 5000ppm to 1500ppm, and spearheaded the implementation of bulk-breaker delivery systems, achieving a delivery ratio of 62% in the first quarter.

Skilled in optimizing inventory management with a 70% reduction in obsolete stock across 14 locations. Demonstrated ability to improve customer satisfaction and retention, increasing client retention to 97.7% in the first year through superior service delivery. Experienced in managing multifaceted logistics, transportation, and warehouse portfolios, ensuring seamless and efficient operations.

Logistics and Warehouse Manager at Bhojsons Group (2023-01 – Present)

• Implemented a bulk-breaker delivery system from idea stage to execution, achieving a delivery ratio of 62% in the first quarter.
• Drove continuous improvement by ensuring FIFO inventory strategy for high-volume consumable purchases, reducing obsolete stock by 70% across 14 locations.
• Carried out monthly stock counts with a 99.99% physical match to Vision match in asset verification exercises.
• Increased client retention to 97.7% in the first year through superior customer service.
• Spearheaded a multifaceted logistics, transportation, and warehouse portfolio, delivering impeccable experiences with a 30% customer satisfaction rate.

Warehouse Manager at Carbon Retail Limited (2018-05 – 2022-12)

• Optimized warehouse workflow by redesigning space for new equipment, increasing operational efficiency by 20%.
• Analyzed KPIs and performance data to identify areas for improvement, achieving a 25% reduction in inventory discrepancies through revised controls.
• Recruited, trained, and supervised warehouse employees, leading to a 30% increase in productivity and a 95% employee retention rate.
• Managed safe and effective warehouse operations systems for product handling and storage, reducing damage incidents by 18%.
• Evaluated policies and procedures for shipping, inventory, and equipment usage, revamping protocols to improve process efficiency by 22%.

Warehouse Manager at Logistic Xpeditors Nigeria Limited (2014-01 – 2018-04)

• Oversaw receiving, warehousing, distribution, and operations, achieving 98% order accuracy and reducing delivery lead times by 20%.
• Controlled inventory levels through regular counting and reconciliation, reducing discrepancies by 15% and ensuring stock availability for key operations.
• Recruited, selected, and trained warehouse staff, leading to a 25% improvement in team efficiency and achieving 100% compliance with operational standards.
• Prepared and monitored financial budgets and expenditures, maintaining costs within 95% of budgeted limits and reducing waste by 10%.
• Safeguarded warehouse operations by implementing and monitoring robust security procedures, decreasing security breaches by 30%.

Logistics Manager at Cobel Contracting Nigeria Limited (2012-01 – 2013-12)

• Directed and oversaw a logistics team managing transportation, material movement, receiving, and shipping, improving delivery accuracy by 25% and reducing delays by 15%.
• Coached and developed a team of 4 to 5 direct reports, leading to a 20% improvement in individual performance and achieving 100% team KPIs.
• Designed and executed a logistics strategy aligned with company goals, resulting in a 30% increase in operational efficiency and a 10% reduction in costs.
• Streamlined logistics planning, scheduling, and volume order fulfillment, increasing on-time delivery rates by 20% and reducing scheduling errors by 18%.
• Implemented strategic plans to boost productivity, achieving a 25% improvement in throughput while maintaining quality standards.

Logistics / Data Entry Officer at Alcatel - lucent Nigeria Limited (2009-01 – 2011-12)

• Enhanced inventory management and control processes by implementing automated systems, resulting in a 25% reduction in stock discrepancies and a 20% increase in operational efficiency.
• Ensured the prompt delivery of goods and services, achieving a 98% on-time delivery rate and reducing customer complaints by 15%.
• Optimized warehouse management through space utilization analysis, improving storage capacity by 30% and reducing retrieval times by 25%.
• Supervised a fleet of 20+ vehicles, ensuring adherence to maintenance schedules, reducing vehicle downtime by 18%, and cutting repair costs by 12%.
• Streamlined diesel distribution across the company, achieving a 15% reduction in fuel wastage and maintaining even allocation across all departments.
• Maintained precise records, leading to a 35% improvement in audit accuracy and a 40% reduction in document retrieval times.

Quality Check/Date Entry Officer at Cotecna Destination Inspection Limited (2005-01 – 2008-12)

• Ensured precise valuation of imports, aligning with established regulations, resulting in a 15% improvement in compliance accuracy.
• Generated revenue by accurately determining applicable duty rates, increasing overall collections by 10%.
• Verified importer-provided documents for accuracy, reducing document discrepancies by 20%.
• Oversaw data entry processes and conducted quality checks, improving data integrity by 25%.
• Analyzed key performance indicators, identifying strategies that boosted revenue efficiency by 12%.

National Youth Service Corp (NYSC) at Sokoto State Ministry of Finance (2004-02 – 2005-02)

• Processed and issued payment receipts, maintaining 100% accuracy in financial records and transactions.
• Strategized and organized weekly accounting activities, improving operational efficiency by 20%.
• Administered employee salary payments, ensuring on-time disbursements with zero discrepancies.
• Coordinated transportation logistics for program participants, facilitating seamless access to appointments and events, resulting in a 15% improvement in program attendance.
• Implemented a new reconciliation process that reduced financial reporting errors by 25% and improved compliance with audit standards by 15%.

MBA in Financial management – Ladoke Akintola University of Technology

B.Sc. in Government/Public Administration – Imo State University

Higher National Diploma in Marketing – Federal Polytechnic Oko