Umar Tambai

Tech-driven undergraduate at Bayero University Kano with practical exposure to customer service, computer operations, programming, AI, blockchain, digital skills and the mobile technology/gadget market. Currently developing skills in UI/UX design, artificial intelligence and digital innovation, with a strong interest in building practical technology solutions and creating value through entrepreneurship. Experienced in supporting customers, online registrations, basic troubleshooting, learning projects and collaborative environments.

Fast learner, adaptable and actively seeking internships, entry-level roles, freelance opportunities and other professional positions where I can learn, contribute and grow.

Internet Café Assistant at Internet Café

• Assisted customers with printing, scanning, browsing, online registrations and other digital services.
• Provided basic computer troubleshooting and helped users resolve common technology issues.
• Supported daily operations while handling multiple customer requests in a timely and professional manner.
• Built practical customer-service, communication and digital problem-solving skills.

Programming Hub Assistant / Trainee at Programming Hub

• Practiced programming concepts and supported basic coding-related tasks and troubleshooting.
• Worked with instructors and fellow learners in a collaborative learning environment.
• Gained practical exposure to software development concepts and structured problem solving.
• Continued developing technical skills through hands-on exercises and learning projects.

AI & Blockchain Development Trainee at AI & Blockchain Development (Present)

• Currently developing foundational knowledge in artificial intelligence and blockchain development.
• Participating in hands-on exercises, learning activities and technology-focused projects.
• Building problem-solving and digital skills through structured training and online learning communities.

Entrepreneurial & Market Experience at Self-employed / Commission-based Sales

• Experience connecting customers with mobile phones, gadgets and accessories through a commission-based sales arrangement.
• Developing practical understanding of customer needs, product comparisons, pricing and purchase decisions in the gadget market.
• Building skills in communication, referrals, customer relationship management and opportunity identification.
• Exploring ways to combine technology, AI and user experience with practical business problems.

Bachelor's Degree in English & Literary Studies – Bayero University Kano (BUK)