Umarabdulkadir Rafindadi

Managed and maintained strong customer relationships with individuals and business owners Supported customers and small business owners in accessing suitable loan and financial solutions Guided clients through loan application, documentation, and disbursement processes

Personal Relationship Manager at Moniepoint Inc. (2024-01 – Present)

• Managed and maintained strong customer relationships with individuals and business owners
• Supported customers and small business owners in accessing suitable loan and financial solutions
• Guided clients through loan application, documentation, and disbursement processes
• Provided professional financial advice tailored to customers' business needs
• Handled customer onboarding, account management, and issue resolution efficiently
• Contributed to customer satisfaction, retention, and business growth through excellent service delivery

B.Sc. in Quantity Surveying – Bayero University Kano (2016-01 – 2022-01)

SSCE – Government Science Secondary School, Kaita (2011-01 – 2014-01)

Primary Certificate – Waziri Zayyanu Rafindadi Primary School (2002-01 – 2008-01)