Umolu Emmanuel
Data Entry Officer
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About
Customer-focused Information Technology professional with experience in technical support, ICT administration, troubleshooting, user assistance, data management, and deployment of digital solutions. Skilled at understanding user challenges, diagnosing technical issues, communicating solutions clearly, and supporting reliable technology adoption. Experienced in educational technology environments, system administration, network support, and building web-based business applications.
Seeking to contribute as a Product Support Officer by helping users successfully adopt and benefit from innovative digital products.
Experience
ICT Manager at Glorious Schools (2024-06 – 2026-08)
- Provided daily technical support to staff and users across school operations.
- Installed, configured, maintained and troubleshooting computer systems and ICT infrastructure.
- Supported digital learning platforms, CBT systems and technology-based workflows.
- Managed data entry activities and ensured accuracy of digital records.
- Trained users on effective use of technology tools and systems.
- Identified recurring technical issues and implemented improvements.
Founder / Developer at GWUA Technologies (GWUA ERP) (2026-07 – Present)
- Designed and deployed a Finance and Administration Web Application for schools.
- Worked directly with users to gather requirements, test features and resolve usability issues.
- Developed experience in product lifecycle, user feedback management and software support.
- Supported data-driven business processes through digital transformation solutions.
Information Technology Intern at Gamenka U. Ventures (2009 – 2016)
- Provided technical assistance to office users and supported workstation setup.
- Performed data entry, report writing, data cleaning and content support activities.
- Diagnosed network and system issues and assisted with resolution.
- Supported improvements to IT processes and infrastructure performance.
Education
Bachelor-level in Information Technology Studies – National Open University of Nigeria (2013 – 2022)
– St. Michael College, Farin-Gada, Jos (2003 – 2004)
– ECWA Staff Secondary School, Jos (1995 – 2001)
