Viki Afe

Organised and customer-focused administrative professional with over five years' experience in office management, front desk operations, and customer service. Skilled in managing administrative processes, handling client interactions, and maintaining efficiency in fast-paced environments. Demonstrates strong communication, attention to detail, and the ability to multitask effectively while delivering a high standard of service.

Office Manager - Mathion Crest Limited

(2024-01 - 2025-01)

• Managed day-to-day office operations, ensuring smooth and efficient workflow
• Coordinated administrative processes and improved internal organisation
• Maintained accurate records, documentation, and correspondence
• Supported management with scheduling, reporting, and general administrative duties

Front Desk Receptionist - Perfect Eyes Clinic

(2022-01 - 2024-01)

• Served as the first point of contact for clients and visitors, providing a professional and welcoming experience
• Managed appointment scheduling and responded to enquiries promptly
• Maintained confidential records in line with data protection standards
• Handled telephone and email communications efficiently

Sales Assistant - Candy Beauty Signatures, Lagos - Lagos

(2019-01 - 2021-01)

• Delivered excellent customer service, assisting clients with product selection
• Maintained organised product displays and monitored stock levels
• Built positive customer relationships to encourage repeat business

B.Sc. (Ed.) - Chemistry - University of Lagos, Distance Learning Institute (2023-01)

Senior School Certificate (SSCE) - Babs Fafunwa Millennium Senior Secondary School (2013-01 - 2019-01)