Wilfred Akens

Innovative and result oriented Manager with years inventory management and vendor relationship experience, Maintaining customers and developing ambitious sales target, team conflict resolution, effective communication, developing the capacity and the capabilities of team members, Professionally trained on Effective leadership course, Seeking new welcome environment to utilize skills developed through past experience.

Manager with Procurement experience at Daytona peoples' pharmacy and supermarket (2018-06 – 2025-02)

Responsibility

• Planning and organizing stocks take exercise monthly
• Teaming up with procurement in vendor sourcing and negotiating prices
• Tracking stocks level to minimize waste and optimizing appropriate storage
• Developing sales strategy to raise customer's pool, expand store traffic and optimize profitability
• Managing Chowdeck Department and Glovo
• Ensure team compliance with health and safety regulations
• Closing cashier
• Escalet complex issue to management
• Meeting sale goals by training, motivating, mentoring staff and providing feedback to customers
• Ensuring high levels of customers' satisfaction through excellence service
• Optimizes products availability and drastically lowering out of stocks
• Minimizes over stocking from 20% to 5% in first quarter
• 20% of revenue increase
• Reduce customers complaint from 30% to 10%
• Exceeded monthly target three months straight

Branch Manager at Label Store Kilo Surulere

• Inventory Monitory to replenish out of stocks
• Daily training of staff during hours of morning devotion before store opening
• Switching on chillers breakers and all facilities in the mall
• Checking equipment in good condition
• Sending daily sales Report at the close of the business
• Providing solution to customers complaints
• Ensuring decisive cleaning of the Mall
• Monitoring Bakery production for timely availability of breads and others
• Daily staff headcount

B SC in Mass Communication – Benue State University Makurdi (2011 – 2015)