Yaya Bose

A motivated and customer-focused professional with strong communication, interpersonal, problem-solving, and time-management skills. Experienced in interacting with clients and customers, responding to enquiries, providing assistance, and maintaining positive relationships. Confident in communicating through different channels, including face-to-face interactions and digital communication, with a calm and professional approach to handling questions and concerns.

Highly adaptable, patient, responsible, and eager to contribute to a customer-focused organization as a Customer Care Representative.

Event Activity Assistant - Confetti Mini Moments - Lagos, Nigeria

(2026-05)

• Assist in delivering well-organized and enjoyable experiences for clients during events.
• Interact professionally with clients, guests, and team members.
• Respond to requests and provide assistance in a friendly and professional manner.
• Support various event activities and ensure that clients and guests receive proper attention.
• Work closely with team members to ensure smooth execution of events.
• Pay attention to clients' needs and respond appropriately to requests or concerns.
• Maintain a positive and professional attitude when representing the brand.
• Assist with preparing and organizing activity areas before and during events.
• Manage multiple responsibilities in a busy environment while maintaining good service standards.

Teacher - Bariga Junior Grammar School - Lagos, Nigeria

(2026-01 - 2026-05)

• Communicated effectively with students, parents, and colleagues.
• Responded to questions and concerns in a patient and professional manner.
• Managed different personalities and maintained positive relationships.
• Demonstrated patience, active listening, problem-solving, and classroom management skills.
• Maintained accurate student records and completed assigned responsibilities on time.
• Worked collaboratively with other teachers and school staff.

Teacher - Bariga Junior Grammar School - Lagos, Nigeria

(2025-01 - 2025-04)

• Communicated effectively with students, parents, and colleagues.
• Explained lessons clearly and responded to students' questions in a patient and professional manner.
• Maintained a positive and respectful learning environment.
• Demonstrated strong interpersonal, communication, and problem-solving skills.
• Managed classroom activities and encouraged student participation.
• Maintained accurate records and completed assigned responsibilities on time.
• Worked collaboratively with other teachers and school staff.

Bachelor's Degree - Biology Education - University of Benin (UNIBEN) (2023 - 2026)

NCE - Biology/Integrated Science Education - Federal College of Education (Technical) (2019 - 2022)

Senior Secondary School Certificate Examination (SSCE) - African Church Unity Secondary School (2018 - 2018)