Customer Care Representative - Udy Foods - Lagos State
(2025-01 - 2026-01)
- Managed customer inquiries, complaints, and requests professionally.
- Assisted customers with product information and order processing.
- Maintained strong customer relationships through timely support.
- Collected feedback and supported service improvement.
- Improved customer satisfaction by providing fast solutions and maintaining positive customer relationships.
Data Operator - Salient Industry Limited - Sango Ota
(2024-01 - 2025-01)
- Entered and updated company records accurately.
- Verified data and corrected database errors.
- Prepared reports and organized important documents.
- Supported daily administrative and operational activities.
- Helped improve data accuracy and efficiency by maintaining organized and reliable records.
Teacher - Mind Builder - Ile-Ife
(2023-01 - 2024-01)
- Planned lessons and supported students' learning needs.
- Created a positive learning environment.
- Managed classroom activities and assessed student progress.
- Developed strong leadership and communication skills.
- Supported students' academic improvement through effective teaching methods and classroom management.
Data Operator - Samlac Industry - Port Harcourt
(2021-01 - 2022-01)
- Managed data entry and documentation processes.
- Maintained accurate business records.
- Assisted with reports and database updates.
- Ensured smooth workflow through proper record keeping.
- Contributed to better record management by ensuring accurate and timely data processing.
Manager - Ogo Oluwa Restaurant - Port Harcourt
(2012-01 - 2017-01)
- Supervise and manage restaurant staff.
- Ensure excellent customer service.
- Oversee daily restaurant operations.
- Manage inventory and order supplies.
- Monitor sales, expenses, and profits.
- Maintain cleanliness, hygiene, and safety standards.
- Handle customer complaints and resolve issues.
- Train, schedule, and motivate employees.
- Increased customer satisfaction and retention.
- Improved staff productivity and performance.
- Reduced food waste and operational costs.
- Increased sales and profitability.
- Maintained high standards of food quality and hygiene.
- Successfully handled customer concerns and improved service delivery.
- Achieved operational efficiency through effective management.
- Built a motivated and well-trained team.
