John Tunde

Dedicated and results-oriented professional with experience in customer service, data operations, administration, and teaching. Skilled in communication, record management, problem-solving, and maintaining excellent customer relationships.

Customer Care Representative - Udy Foods - Lagos State

(2025-01 - 2026-01)

• Managed customer inquiries, complaints, and requests professionally.
• Assisted customers with product information and order processing.
• Maintained strong customer relationships through timely support.
• Collected feedback and supported service improvement.
• Improved customer satisfaction by providing fast solutions and maintaining positive customer relationships.

Data Operator - Salient Industry Limited - Sango Ota

(2024-01 - 2025-01)

• Entered and updated company records accurately.
• Verified data and corrected database errors.
• Prepared reports and organized important documents.
• Supported daily administrative and operational activities.
• Helped improve data accuracy and efficiency by maintaining organized and reliable records.

Teacher - Mind Builder - Ile-Ife

(2023-01 - 2024-01)

• Planned lessons and supported students' learning needs.
• Created a positive learning environment.
• Managed classroom activities and assessed student progress.
• Developed strong leadership and communication skills.
• Supported students' academic improvement through effective teaching methods and classroom management.

Data Operator - Samlac Industry - Port Harcourt

(2021-01 - 2022-01)

• Managed data entry and documentation processes.
• Maintained accurate business records.
• Assisted with reports and database updates.
• Ensured smooth workflow through proper record keeping.
• Contributed to better record management by ensuring accurate and timely data processing.

Manager - Ogo Oluwa Restaurant - Port Harcourt

(2012-01 - 2017-01)

• Supervise and manage restaurant staff.
• Ensure excellent customer service.
• Oversee daily restaurant operations.
• Manage inventory and order supplies.
• Monitor sales, expenses, and profits.
• Maintain cleanliness, hygiene, and safety standards.
• Handle customer complaints and resolve issues.
• Train, schedule, and motivate employees.
• Increased customer satisfaction and retention.
• Improved staff productivity and performance.
• Reduced food waste and operational costs.
• Increased sales and profitability.
• Maintained high standards of food quality and hygiene.
• Successfully handled customer concerns and improved service delivery.
• Achieved operational efficiency through effective management.
• Built a motivated and well-trained team.

B.S.C - Computer Science (ED) - Ajayi Crowther University (2019-01 - 2023-01)

NYSC (2023-01 - 2024-01)

Royal Gate International College (2017-01)