GROUP HR & ADMINISTRATIVE MANAGER - EMPORIUM CO LTD, MINT MEDIANG & CALIBRATE INC - Lagos, NG
(2020-03)
- Consolidated HR operations across 3 companies into a single unified framework, cutting administrative duplication by an estimated 40% and establishing consistent policy and payroll standards across all entities for the first time.
- Reduced average time-to-hire by 30% after redesigning the recruitment and onboarding process, with improvements to candidate screening, structured inductions, and early engagement protocols that also lifted 90-day retention rates.
- Introduced a competency-based performance evaluation system used by 100+ employees across the group, replacing subjective appraisals with structured, outcome-linked assessments that gave managers clear data to inform promotion and development decisions.
- Initiated and managed targeted training programmes for 6+ business units, including executive coaching engagements for senior staff, resulting in measurably improved productivity scores and reduced escalation rates to HR within 12 months.
- Negotiated supplier and vendor contracts for Emporium Co Ltd's procurement function, achieving cost savings of over 20% on key supply agreements while improving delivery reliability across multiple operational sites.
- Oversaw multi-location logistics and haulage coordination across 5+ project sites, ensuring 95%+ on-time delivery of materials and eliminating recurring supply delays that had previously stalled project timelines.
- Maintained compliant employee records and HR data systems for a workforce of 80+ staff, passing all internal and third-party compliance reviews with no outstanding regulatory findings.
EXECUTIVE ASSISTANT - THE ADVERT PLACE - Lagos, NG
(2018-05 - 2020-01)
- Provided end-to-end executive support to 3 senior leaders simultaneously, managing complex multi-stakeholder calendars, international travel arrangements, and high-priority correspondence without a single scheduling failure across a 20-month tenure.
- Prepared board-level financial statements, investment reports, and strategic presentation materials reviewed by directors and external committees, contributing directly to decisions worth millions in business commitments.
- Redesigned the office filing and records management system, reducing document retrieval time by over 50% and improving audit-readiness across the administrative function.
- Supervised and coordinated a team of 4 clerical staff, improving team output quality and maintaining 100% on-time delivery of internal reporting cycles.
ADMINISTRATIVE ASSISTANT - FOURSQUARE PUBLISHERS LTD - Lagos, NG
(2016-07 - 2018-04)
- Managed billing, inventory tracking, and financial record-keeping across a catalogue of 200+ accounts, maintaining zero discrepancies in invoice processing over a two-year period.
- Produced weekly and monthly management reports that gave leadership a consistent view of operational performance, supporting faster and more confident decision-making at the executive level.
- Served as the primary media and public relations contact, handling all external inquiries and protecting the organisation's reputation across print, digital, and broadcast channels.
BRAND MANAGER - OCTAQ TECHNOLOGY - Lagos, NG
(2016 - 2016)
- Designed and executed marketing campaigns that grew consumer brand awareness by a measurable margin within the first two quarters, increasing product visibility across key distribution channels.
- Conducted market research and customer satisfaction analyses across 500+ data points, translating findings into product and messaging improvements adopted by both the marketing and sales teams.
- Coordinated cross-functional collaboration with the Sales team to align campaign rollouts with market activity, improving marketing-to-sales conversion rates on new product launches.
ADMINISTRATIVE ASSISTANT (NYSC) - POLICE COMMUNITY RELATIONS COMMITTEE - Abuja
(2015 - 2016-04)
- Processed and reconciled daily financial transactions, business loan records, and bank operations on behalf of the office, maintaining 100% accuracy across 12 months in a high-accountability government environment.
- Built and implemented a structured records management system from scratch, reducing document retrieval time by 60% and ensuring full compliance with government administrative and audit standards.
- Resolved 10+ complex administrative challenges during the service year that had previously impacted management efficiency, earning written commendation from senior officers for initiative and reliability.
PERSONAL ASSISTANT - OFFICE OF THE SPECIAL ADVISER ON EDUCATION - Lagos, NG
(2015-05 - 2015)
- Managed the full schedule, travel logistics, and correspondence of a senior government official across 50+ engagements in a 10-month period, with zero missed appointments or briefing gaps.
- Prepared briefing documents, meeting notes, and strategic presentations that directly informed the Special Adviser's decisions across education policy meetings at the state level.
- Oversaw staff development for a team of 8, managed the office supply budget, and coordinated procurement, reducing unnecessary spend by renegotiating vendor terms within the first 3 months.
