Customer Service Representative at MAGABBY LOGISTICS (2025-01 – Present)
- Attended to all walk-in customers by welcoming them and attending to their shipment.
- Negotiated price and estimated delivery date with customer before processing shipment.
- Followed up on each shipment on a daily basis.
- Keeps records of customer data base and attending to customers call and enquiry.
- Advised and assisted customers on how to package their fragile shipments.
Cash Sales Executive/ Customer Service Representative at COURIERPLUS SERVICES LIMITED (2022-01 – 2024-12)
- Attended to all walk-in customers by welcoming them and attending.
- Negotiated price and estimated delivery date with customer before processing shipment.
- Followed up on each shipment on a daily basis.
- Contacted new and existing customers for more shipments.
- Keeps records of customer data base and attending to customers call and enquiry.
- Advised and assisted customers on how to package their fragile shipments.
- Assisted my Business Manager.
- Keeps record of all cash transactions receipt.
- Maintained contact lists and follows up with customers to continue relations.
- Sent and reply mail when necessary.
- Sent daily report to Finance, RM, BM and CSS.
Admin Officer at TECHNOLOGY ADVANTAGE NETWORK LIMITED (2019-01 – 2021-12)
- Monitored and ensure proper maintenance of office equipment, inventory supplies, and other replacement supplies as needed
- Ensured maintenance of relevant records
- Provided support for other staff and MD
- Ensured subscriptions are paid as at when due
- Coordinate and take minutes of meetings
- Ensured Maintenance and general repair of Vehicles and Renewal of vehicle documents
- Monitored transportation, movement of goods and personnel
- Files and record-keeping
- Handled of sales invoices and purchase invoices
- Ensured all routine banking transactions are carried out
- Prepared of aged receivables and Payables
- Get approval for payments (cash & cheques) and affect them
- Prepared budget
- Ensured all statutory bills are paid
- Carried out any other duties as assigned.
Secretary at O.OSOROH& CO. (2018-01 – 2019-12)
- Answered calls, taking messages and handling correspondence maintaining diaries and arranging appointments
- Typed, preparing and collating reports filing
- Organized and serviced meetings (producing agendas) managing databases
- Acting as a receptionist and/or meeting and greeting clients
Internal Sales/Customer Service Representative at TECHNOLOGY ADVANTAGE NETWORK LIMITED (2014-01 – 2017-12)
- Responded promptly to mails and requests from clients.
- Followed up with marketers and clients on quotes sent.
- Keep marketers posted on the state of each transaction.
- Get better pricing frequently by sourcing for more vendors to be more competitive.
- Keep the marketers posted on quotes sent to their customers for appropriate follow-up.
- Followed up with project to meet deadlines and ensure customer satisfaction.
- Interacted with the company's customers and provide them with information.
- Liaised between workers (technicians and product suppliers).
- Carried out any other duties as assigned.
Graphics Operator at SAMBONA PRINTS (2013-01 – 2014-12)
- Use the appropriate colors and layouts for each graphic
- Worked with copywriters and creative director to produce final design
- Tested graphics across various media
- Amended designs after feedback
Graphics Artist (Apprentice) at LIVIN-IMAGE PRODUCTIONS (2011-01 – 2013-12)
- Studied design briefs and determine requirements
- Scheduled projects and define budget constraints
- Conceptualized visuals based on requirements
- Prepared rough drafts and present ideas
- Developed illustrations, logos and other designs using software or by hand
