A SKILLED AND WELL TRAINED IT ANALYST
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A31 year old well trained IT Analyst End User Desk
Support with over five years working experience on user
Applicationssupport, Software installation and configuration, OS installation,Networksupport, ATM support, Helpdesk Monitoring, Escalation and closure ,
CCTV playbacks and backup and other related IT user supports.Possesses Higher National Diploma in
Computerscience.
Network support,Network ports creation, repairs and maintenanceandNetwork troubeshooting.
Monitoring and managing switches via PORTNOX.
LAN repair and maintenance.
Hardware support, hardware troubleshooting and maintenance.
Deployment and upgrade of hardware systems.
Software support, Software maintenance, Software instalation and configuration.
User support. Helping resolve user issues.
Monitoring the successful flow of data and information as well as the wellness of IT infrastructure for banking business.
Advising users on the necessary cause of action when appropriate.
IT support to First Bank branches within Katsina state.
CCTV cameras payback and video sharing.
ATM support,Mapping of ATMs for remote access, Escalatingmails for repairs beyond my dominion
Patch deployment of ATMSand Joining ATMS to FBN domain.
Logging and closing of Service Level Agreement cals.
Higher National Diploma In
2014
National Diploma In
2010
