Zainab Awaye

A highly motivated and detail-oriented professional eager to launch my career in a dynamic and growth-oriented environment. Experienced in customer service, sales, and administrative support, with strong communication, organizational, and problem-solving skills. Committed to delivering excellent service, continuously learning, and refining my skills to contribute to organizational success.

Customer Service Representative - Taste Colony Limited

(2026-01 - 2026-08)

• Responded to customer inquiries in a professional and timely manner.
• Resolved customer issues and ensured customer satisfaction.
• Maintained positive relationships with customers and provided product information.
• Handled complaints and escalated complex issues when necessary.

NYSC Corps Member (Education & Administrative Support) - Life Fountain Group of Schools

(2025 - 2025)

• Supported daily administrative and academic operations of the school.
• Assisted with documentation, record keeping, and student data management.
• Coordinated classroom activities and supported lesson scheduling.
• Communicated effectively with staff, pupils, and supervisors.
• Contributed to the planning and implementation of school programs.

Sales Executive (Industrial Training) - Mastey Ventures Limited - Surulere, Lagos State

(2021 - 2021)

• Interacted with customers and responded to inquiries professionally.
• Assisted in achieving sales targets through effective customer engagement.
• Applied sales strategies to attract and retain customers.
• Negotiated with customers and supported the successful closing of sales.

Laboratory Intern (SIWES) - Regina Mundi Catholic Hospital - Lagos State

(2019 - 2019)

• Assisted in the maintenance and proper handling of laboratory equipment.
• Performed data entry and contributed to report writing and documentation.
• Adhered to laboratory safety protocols and infection control procedures.
• Collaborated effectively with laboratory staff and other healthcare professionals.
• Demonstrated strong attention to detail in sample handling and record keeping.

Higher National Diploma (HND) - Microbiology - Gateway ICT Polytechnic (2024)

National Diploma (ND) - Science Laboratory Technology - Gateway ICT Polytechnic (2020)

Senior Secondary School Certificate Examination (SSCE) - Hope Immaculate Comprehensive College (2017)