Afshin Cheraghchi

Results-driven logistics professional with nearly ten years of experience in warehouse operations, progressing from warehouse employee to trainer, examination coordinator, assistant supervisor and team leader. Experienced in leading teams of up to 100 employees, monitoring productivity, quality and safety KPIs, and streamlining processes in fast-paced environments. Strong communicator who works effectively across departments and enjoys developing and mentoring colleagues.

Multilingual: Persian, English, Dutch, Turkish and Azerbaijani.

Team Leader Inbound Exception & Anomaly - DHL Netherlands

(2025-03 - 2026-03)

• Led a team of 35 employees; coordinated daily warehouse operations and shift planning.
• Monitored productivity, quality and safety KPIs.
• Coached operators and supported floor managers.
• Acted as first operational point of contact between the team and management.

Assistant Supervisor – Sonova Outbound - Arvato - Heijen

(2024-07 - 2025-02)

• Supervised a team of 100 employees and delivered consistently strong results.
• Implemented and optimised operational processes.

Assistant Supervisor – Mettler Toledo - Arvato - Heijen

(2023-04 - 2024-05)

• Supervised a team of 70 employees; built the team from scratch and fostered a collaborative working environment.
• Led daily operations and drove process improvements.

Instructor & Examination Coordinator (all sites, CAH) - Arvato - Heijen

(2020-02 - 2023-03)

• Trained employees on material handling equipment: reach truck, combitruck, forklift and scissor truck.
• Coordinated examinations and evaluated trainee performance, adapting teaching methods accordingly.
• Maintained administrative records and training databases.

EPT Trainer (all sites, CAH) - Arvato - Heijen

(2018-01 - 2020-02)

• Trained employees on operational procedures and equipment.

Warehouse Employee – Sony Assembly - Arvato - Heijen

(2016-07 - 2018-01)

• Maintained a clean warehouse and ensured a safe working environment.

Software / Computer Studies - Software Computer Hogeschool, Tehran (1998 - 2002)