Logistics Coordinator - France at Diversey (2023-05 – 2026-05)
Coordinated logistics operations and supply chain improvements for Diversey
- Transformed visibility of delivery failures by analysing SAP and carrier datasets, enabling proactive interventions and reducing recurring service issues.
- Strengthened reverse logistics processes by redesigning data flows, improving traceability, and reducing manual investigation time.
- Coordinated daily capacity planning with 3PL partner Essers, aligning order volumes with operational capability to stabilise throughput.
- Conducted structured root-cause analysis on shortages, damages, and non-deliveries, improving resolution speed and reducing repeat incidents.
- Built reporting frameworks for delivery exceptions, enabling Customer Service to act earlier and with clearer insights.
- Improved cross-functional alignment between Customer Service, warehouse teams, and carriers through clearer process definitions and data-driven communication.
Supply chain manager at Altron (2022-07 – 2022-08)
Analysed and improved end-to-end operational workflows
- Analysed end-to-end operational workflows across receiving, inventory, and dispatch to identify bottlenecks and inefficiencies.
- Implemented targeted process improvements that strengthened execution consistency and reduced operational friction.
- Enhanced communication flows between operational teams, improving alignment with customer requirements and project objectives.
Logistics Analyst at Kyocera Document Solutions (2013-06 – 2021-12)
Led analytical support for forecasting, inventory management, and supply chain optimization
- Led analytical support for 9-month forecasting cycles by evaluating demand patterns, seasonal trends, and stock behaviour across multiple product categories.
- Managed global import and export flows, identifying optimisation opportunities that contributed to a 10%+ reduction in freight costs.
- Transformed stock accuracy from 70–75% to 99%+ through data-driven process redesign, structured cycle counting, and improved controls.
- Developed reporting structures for warehouse and logistics KPIs, improving visibility and enabling more accurate operational decision-making.
- Drove Lean/Six Sigma improvement initiatives, reducing waste and improving process reliability across logistics and inventory functions.
- Supported supplier and international account management by aligning planning data with operational execution.
- Contributed to automation of logistics documentation, reducing manual errors and improving data consistency across the supply chain.
Logistics Coordinator at Kyocera Document Solutions (2009-05 – 2013-06)
Managed daily export operations and distribution performance analysis
- Managed daily export operations and ensured full compliance with global logistics requirements.
- Analysed distribution performance and resolved operational issues, improving delivery reliability across South Africa.
- Streamlined reverse logistics and order-processing workflows, reducing delays and improving accuracy.
- Introduced process enhancements that strengthened short-term supply chain agility and reduced manual workload.
Warehouse manager at Dräger Medical (2004-07 – 2008-11)
Oversaw full warehouse operations and inventory management
- Oversaw full warehouse operations including receiving, inventory control, distribution, and compliance.
- Improved inventory accuracy through structured controls, data validation, and process redesign.
- Managed reverse logistics and resolved complex queries with a focus on accuracy and traceability.
- Ensured compliance with ISO standards and health & safety regulations, maintaining a controlled and audit-ready environment.
