H Murad

Professional Summary

Multilingual IT & Payment Systems Support Engineer with 15+ years of experience across SWIFT Service Bureaus (Worldline, AEG, EastNets) and banking environments. Specialized in SWIFT Alliance systems, GTMatch, Firco AML, Euclid, and Match6. Proven ability to lead service improvement projects, deliver technical training, and support digital transformation initiatives.

Certified in SWIFT, MCP, CCNA, and GSEC. Strong background in cybersecurity, compliance, and cloud-integrated payment infrastructures. Adaptable to fast-paced environments with a focus on innovation, client satisfaction, and regulatory alignment.