UI/UX User Researcher
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Intellectually dynamic and empathetic UX researcher looking to expand experience to challenging projects in innovative sectors. Passionate about delivering powerful quantitative and qualitative insights using expansive research methodologies to ideate impactful design solutions.
Experience starting internal UX agency as research lead and design manager revolutionising the efficiency, quality, and cost of projects. Use lean agile principals while working collaboratively, creating an environment of courage and creativity.
Reckitt Benkiser | 2022 - Present
Collaborate with over 25 different brands to implement design changes impacting digital products and customer journeys in 68 different countries informed by meticulous primary and secondary research. Lead and executed industry changing research in GDPR practices for Reckitt sites globally improving opt in rates and user perceptions exponentially. Innovation award nominee for optimising ticket processing and management improving designers intrinsic motivation, stakeholder communication, and quality output.
Plan, conduct, analyze and communicate mixed-method research while translating results into tangible and definable solutions to design teams and stakeholders. Created 3D scanning exercise program for Horniman Museum to increase secondary school students to promote digital skills and reduce likelihood of students becoming NEET after graduation while simultaneously digitizing of the museums handling collection.
Goldsmiths, University of London | 2021 - 2022
Grade assignments and mentor students in subjects related to UX research, computing, digital venture creation, and psychology in MsC UX engineering and BSc in Business Computing (Entrepreneurship). Advise and organize wide range of research studies using advanced methodologies and equipment. Created manual for Goldsmiths UX lab for equipment such as the ANT Neuro EEGO and Tobii Eye Gaze Tracker.
Goldsmiths Mocap Streamer | June - November 2022
Organize meetings and communication between researchers, motion capture artists, and creative technologists. Conduct user research to improve software usability. Manage social media and content creation.
