Amy Budden

I am an experienced, highly organised professional with a strong background in early childhood education, administration, customer service and team leadership. With more than 10 years in the education sector, including Head Teacher and Supervisor roles, I have developed strong skills in communication, relationship-building, record keeping, confidentiality and supporting the smooth day-to-day running of an organisation. My current role as a Pharmacy Technician has further strengthened my accuracy, computer skills, customer service and ability to work calmly and professionally in a busy environment.

I am reliable, approachable and detail-focused, and I take pride in completing tasks efficiently and to a high standard. I am particularly interested in this position because it combines my education and administration experience with my strengths in organisation, communication and supporting people. I would welcome the opportunity to contribute dependable and professional support to Pukekawa School.

Pharmacy Technician - UNICHEM TUAKAU PHARMACY - New Zealand

(2023-04)

• Support the pharmacist with workflow, prescription preparation and dispensing processes.
• Perform administrative tasks such as answering phones and coordinating with healthcare providers.
• Receive and process prescription orders through the pharmacy dispensing software Toniq.
• Count, measure, label and package medications.
• Assist and greet customers and patients. Answer questions about prescription items, pricing and timeframes.
• Maintain inventory by ordering medications and supplies, stocking shelves, monitoring expiry dates, removing recalled products, and storing medication safely.
• Maintain accurate patient and inventory records while following privacy laws, pharmacy regulations, and workplace policies and procedures.

Stay at Home Parent - Personal

(2021-07 - 2023-04)

Maternity Leave

Supervisor - LITTLE PUKEKO'S PRE-SCHOOL - Pukekohe, New Zealand

(2018-01 - 2021-07)

• Created staff rosters, organised non-contact time and coordinated monthly team meetings.
• Led a team of eight educators, supporting professional development and goal setting.
• Managed appraisal processes and contributed to staff performance discussions.
• Supported the development and implementation of centre policies and procedures.
• Completed enrolment administration using Infocare.
• Communicated professionally with parents, staff and management to resolve questions or concerns. Managed regular email communication between families, staff and management.

Call Centre Customer Care Team - NATURES BOUNTY - Tring, England

(2017-06 - 2017-11)

• Taking calls from customers in England, Ireland, Scotland and Wales and following through with their orders/requests.
• Answering and resolving customer enquiries.
• Proficient use of their computer system NetSuite and Excel spreadsheets.
• Sending orders down to the warehouse and making sure these were completed on time.
• Updated customers on order progress, courier tracking and delivery timeframes.

Relief ECE Teacher - Personal - New Zealand

(2017-03 - 2017-06)

Nanny - Private - Buckinghamshire, England

(2015-10 - 2017-02)

• Managed daily routines, school drop-offs, activities and household tasks.
• Communicated regularly with parents about children's needs and wellbeing.
• Planned age-appropriate activities and outings.
• Prepared meals and supported children's daily care.

Early Childhood Teacher - LITTLE PUKEKO'S PRE-SCHOOL

(2009-02 - 2015-08)

• Built strong, trusting relationships with children, parents and whānau.
• Planned and delivered age-appropriate learning experiences based on children's interests.
• Observed, documented and supported children's learning and development.
• Maintained safe routines, including food preparation, bottle feeding, sleep routines and hygiene.
• Supported enrolments, parent communication and centre administration.
• After qualifying in 2012, appointed Head Teacher of the under-two room with increased responsibility.

Bachelor of Teaching - Early Childhood Education - New Zealand Tertiary College (2010 - 2012)

NCEA - Pukekohe High School (2005 - 2008)