Benjamin Lopez

Reliable and motivated individual with firsthand experience in customer-facing and safety-sensitive roles. I am skilled in communication, conflict resolution, and teamwork. Brings a strong work ethic, cheerful outlook, and attention to detail to every task. Eager to apply these, delivering excellent customer service and contributing to team success.

Retail Security Guard – Chemist Warehouse & Various Shopping Malls at Platform 4 Group (2025-01 – Present)

• Provided a visible security presence to deter theft and ensure customer safety.
• Assisted staff and customers in handling security-related concerns with professionalism.
• Conducted routine floor patrols.

Event Security Guard at Platform 4 Group / Red Badge (2023-05 – Present)

• Enforce site rules and safety regulations, including issuing warnings or evictions when necessary.
• Use de-escalation strategies to manage tense situations professionally.
• Monitor entry and exit points, verifying access authorization.
• Communicate with visitors and deliver information to relevant departments.
• Conduct routine patrols and surveillance to secure premises.
• Follow advanced security protocols to enhance overall site safety.

Healthcare Security Guard - Auckland City Hospital at Red Badge (2024-05 – 2024-07)

• Monitored the Emergency Department car park, ensuring compliance with regulations and addressing incidents as needed.
• Guided hospital visitors, improving navigation and visitor experience.
• Worked with emergency response teams to maintain a safe environment.
• Demonstrated reliability and commitment in a fast-paced setting.

Chef assistant at SkyCity (2023-09 – 2023-10)

• Organised kitchen workflows, reducing prep time.
• Maintained stock levels and rotated inventory efficiently.
• Coordinated food preparation for large-scale events.
• Improved kitchen storage systems, increasing accessibility.
• Upheld high culinary standards through strong teamwork and initiative.

Traffic Controller at Evolution Traffic Management (2021-12 – 2022-12)

• Managed vehicles and pedestrian flow at work sites, ensuring public and worker safety.
• Coordinated closely with construction teams and police when needed.
• Resolved conflicts calmly and professionally.
• Monitored traffic to minimize delays and congestion.
• Executed traffic plans effectively under changing site conditions.

Tertiary Foundation Certificate in TFC – University of Auckland (2025-01)

– Liston College (2021-01 – 2023-12)

– St Peter's College (2017-01 – 2020-12)