Gregory Paul

I am 20 years in the business as Security and Retail Manager. I have run a successful store and produced a 60% growth in the business, developed 6 team members to become mangers in other stores, EBIT score of 90% giving the store third position in the country, reduced shrink to below 1% and drove 100% customer service feedback.

Experienced Security and Retail Manager, highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Uses independent decision-making skills and sound judgment to positively impact company success.

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing the work of completion consultants and completion supervisors. Successfully introducing lean manufacturing to increase productivity and cut costs of completion.

Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Purposeful business leader with more than 25 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders.

Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company

Skills

• Client Correspondence
• Business Management Principles
• Systems Analysis
• People Skills
• Reviewing Performance
• Coordinating Daily Operations
• Microsoft Office
• Safety and Security Enforcement
• Train Employees
• Handling Customer Complaints
• Mentoring
• Time Management
• Critical Thinking

University of South Africa

Durban • 10/2004

Diploma : Higher National Diploma in Retail Management

• Certificate in Retail Management Advanced Level 
• Recipient of Merit Award 
• Recipient of Pride and Performance Award 

Northcote Point, NZ • 02/2003

Certified : Health and Safety

Five-Fold Solutions Cc

Business College, Durban, South Africa • 11/2001

Diploma : Diploma in Human Resources

Certifications

• Certified Shift Manager, Simply Security - 4 months 
• Security Operations - 10 year's 
• Accredited Courses, The Warehouse Group Ltd - 4 years 
• Health and Safety Training 
• First Aid Certificate
• University of Auckland – Health and Safety Training