Danielle

Business & Operations Generalist with 9+ years' experience across business management, operations, projects, people, compliance and organisational systems. Experienced in bringing structure to complexity, building practical systems and solving operational problems across functions. I value broad experience, continual learning and the perspective that comes from working across different environments and industries

Business, Compliance and Operational Support at Independent Consultant (2026-01 – Present)

• Established and independently manages a remote consulting practice providing business, compliance and operational support tailored to each client's needs.
• Helps business owners strengthen systems, documentation, workflows and day-to-day administrative processes.
• Supports audits, investigations, corrective actions, contractor requirements and record management.

Shareholder, Managing Director and Business Management Support at Bay Ground Control Limited (2017-01 – 2026-01)

Helped establish and grow a civil infrastructure business, taking broad responsibility wherever the business required it, across operations, project delivery, people, clients, financial administration, compliance and organisational systems.

• Built and continuously refined the company's people, project, health and safety, compliance and record-management systems as business and regulatory requirements changed, incorporating feedback from the people using them to identify friction and improve how they worked in practice.
• Created end-to-end project workflows covering mobilisation, delivery, completion, evidence collection, claims and client handover, with clear timeframes and record management.
• Provided direct executive support to a fellow company director, managing meetings and calendar commitments while tracking project status, client requirements and emerging issues; kept him informed while filtering what required his attention or decision.
• Became a trusted client escalation point for stalled work, including constraints outside the company's contractual scope. Helped restore progress through resourcing, coordination, sequencing, planning and design changes, or realistic programme adjustments.
• Managed teams and projects remotely, setting priorities, allocating work and resources, maintaining communication and following delivery through across locations.
• Coordinated with clients, councils, iwi, subcontractors and residents on approvals, tenders and project requirements. Prepared reports and correspondence for clients, contractors and local authorities.
• Managed budgeting, forecasting, subcontractor relationships and contract requirements. Introduced digital job, health and safety, and employee-management systems to improve records, reporting and coordination.
• Managed payroll end to end, employment records and leave processes; reorganised work and team schedules when planned leave, sickness or emergencies affected availability.
• Built the employment structure, defined workforce needs and formed teams. Managed recruitment, interviews, onboarding, performance reviews, employee concerns and departures, and supported employees through trades training and qualifications.
• Conducted workplace investigations, documented employment decisions and managed disciplinary action and terminations. Set clear expectations, addressed shortfalls and maintained working relationships after issues were resolved.
• Designed and maintained policies, procedures, registers and compliance documentation. Managed SiteWise, SHE and ISNetworld prequalification and ongoing client requirements across multiple evidence sets.
• Conducted audits, inspections and risk assessments, led incident reporting and investigations, and monitored corrective actions through to completion.

Mobilisation Administrator at Survey Group

• Coordinated mobilisation, travel, accommodation, training and compliance requirements across multiple projects.
• Maintained workforce records, skills matrices and project administration systems; worked with project managers to confirm personnel met site access and compliance requirements.

Staff Movement Administrator at Wirtgen Australia

• Managed workforce logistics, rosters, site access, travel bookings and training coordination.
• Provided payroll support, SAP administration and personnel record management; supported onboarding, medical bookings and related HR processes.

Reception and Administration at Quality Press

• Prepared tenders, reports and client correspondence, provided executive support to senior management, and managed front-office operations and customer communications.

Hairdressing Trade in Hairdressing – Cut Above Academy

NCEA Levels 1, 2 & 3 – Kaitaia College