Business, Compliance and Operational Support at Independent Consultant (2026-01 – Present)
- Established and independently manages a remote consulting practice providing business, compliance and operational support tailored to each client's needs.
- Helps business owners strengthen systems, documentation, workflows and day-to-day administrative processes.
- Supports audits, investigations, corrective actions, contractor requirements and record management.
Shareholder, Managing Director and Business Management Support at Bay Ground Control Limited (2017-01 – 2026-01)
Helped establish and grow a civil infrastructure business, taking broad responsibility wherever the business required it, across operations, project delivery, people, clients, financial administration, compliance and organisational systems.
- Built and continuously refined the company's people, project, health and safety, compliance and record-management systems as business and regulatory requirements changed, incorporating feedback from the people using them to identify friction and improve how they worked in practice.
- Created end-to-end project workflows covering mobilisation, delivery, completion, evidence collection, claims and client handover, with clear timeframes and record management.
- Provided direct executive support to a fellow company director, managing meetings and calendar commitments while tracking project status, client requirements and emerging issues; kept him informed while filtering what required his attention or decision.
- Became a trusted client escalation point for stalled work, including constraints outside the company's contractual scope. Helped restore progress through resourcing, coordination, sequencing, planning and design changes, or realistic programme adjustments.
- Managed teams and projects remotely, setting priorities, allocating work and resources, maintaining communication and following delivery through across locations.
- Coordinated with clients, councils, iwi, subcontractors and residents on approvals, tenders and project requirements. Prepared reports and correspondence for clients, contractors and local authorities.
- Managed budgeting, forecasting, subcontractor relationships and contract requirements. Introduced digital job, health and safety, and employee-management systems to improve records, reporting and coordination.
- Managed payroll end to end, employment records and leave processes; reorganised work and team schedules when planned leave, sickness or emergencies affected availability.
- Built the employment structure, defined workforce needs and formed teams. Managed recruitment, interviews, onboarding, performance reviews, employee concerns and departures, and supported employees through trades training and qualifications.
- Conducted workplace investigations, documented employment decisions and managed disciplinary action and terminations. Set clear expectations, addressed shortfalls and maintained working relationships after issues were resolved.
- Designed and maintained policies, procedures, registers and compliance documentation. Managed SiteWise, SHE and ISNetworld prequalification and ongoing client requirements across multiple evidence sets.
- Conducted audits, inspections and risk assessments, led incident reporting and investigations, and monitored corrective actions through to completion.
Mobilisation Administrator at Survey Group
- Coordinated mobilisation, travel, accommodation, training and compliance requirements across multiple projects.
- Maintained workforce records, skills matrices and project administration systems; worked with project managers to confirm personnel met site access and compliance requirements.
Staff Movement Administrator at Wirtgen Australia
- Managed workforce logistics, rosters, site access, travel bookings and training coordination.
- Provided payroll support, SAP administration and personnel record management; supported onboarding, medical bookings and related HR processes.
Reception and Administration at Quality Press
- Prepared tenders, reports and client correspondence, provided executive support to senior management, and managed front-office operations and customer communications.
