Fareeha Hasan
Dedicated and fast-paced barista with more than 2 years of experience in high-volume café environment
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About
Dedicated and fast-paced barista with more than 2 years of experience in high-volume café environment. Proven track record of maintaining customer satisfaction scores and handling transactions using POS systems. Seeking to bring technical expertise and a commitment to quality to the McCafé team.
Experience
Customer Service Representative - Paper Tree Limited - Christchurch
(2023-12 - 2025-04)
- Assisted customers with inquiries and product selections for optimal service.
- Processed orders and returns efficiently using company systems.
- Resolved customer complaints with patience and professionalism.
BP Wildbean cafe assistant - BP - Christchurch
(2022-11 - 2023-12)
- Prepared and served beverages according to customer preferences and company standards.
- Maintained cleanliness and organization of cafe space for optimal customer experience.
- Assisted in inventory management by restocking supplies and tracking product levels.
Kitchen Hand - Mainland Turkish food - Christchurch
(2021-04 - 2022-11)
- Prepared ingredients for traditional Turkish dishes and ensured freshness.
- Maintained cleanliness of kitchen equipment and work areas daily.
- Assisted chefs with food preparation and plating for customer orders.
Red Cross Volunteer Retail - Red cross shop - christchurch
(2020-06 - 2021-03)
- Assisted customers with donations and sales in a supportive environment.
- Organized merchandise displays to enhance store appearance and accessibility.
- Processed incoming donations, sorting items for resale or distribution.
Education
Bachelor of Science - Computer Science - LCWU - Lahore (2010-12 - 2014-12)
