Keli Douglas

I am dedicated and highly organised person with a fond background in hospitality and front of house operations. I'm committed to delivering exceptional service, resolving visitor queries, and maintaining work safety standards. My abilities is to succeed in different situations and environments while prioritising clear communication with effective time management.

Usher & Housekeeper - WAKA Pacific, Due Drop Event Centre - Manukau

(2026-02)

• Maintained venue cleanliness to provide a safe space for all patrons.
• Being at front of house to assist with ticket scanning.
• Resolved visitor queries whilst upholding strict facility safety rules.
• General upkeeping of premesis and facilities.

Private Babysitter - Private - Henderson

(2023-02 - 2023-11)

• Daily responsibility of picking up child from school at 4PM
• Light housekeeping and chores.
• Clear Communication with parent on a daily basis.
• Maintained schedule provided for the child by parent.

Australian Air Force Cadets - AAFC - Darwin, NT

(2019-02 - 2020-11)

• Participated weekly training sessions ensuring cadets met protocol standards.
• Maintain a professional standard while in a stressful environment.
• Mentored recruits to improve their leadership and drill competency.

Hospitality course - Hospitality - Darwin Middle School (2020-02 - 2020-12)

Level 1 Workshop Engineering - Engineering - Waitakere College (2023-02 - 2023-11)

Certificate of completion - Information Technology - Techtorium (2024-03 - 2024-12)

NCEA 1 & 2 - General Education - Alfriston College (2024-02 - 2026-12)