
Lucea Bulidon
Customer Service
Talent
AucklandMember since May 25, 2026
Customer serviceCustomer relationsFriendly, positive attitudeTeam collaborationMenu knowledgeAttention to detailRelationship buildingsystem order processing
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Customer serviceCustomer relationsFriendly, positive attitudeTeam collaborationMenu knowledge
About
Experienced in waiter and busser roles with over a year of service, consistently delivering warm, friendly and professional customer experiences. Eager to expand skills by learning barista craft and admin.
Experience
Front Of House at mr morris (2026-01 – 2026-05)
- Took and processed food and drink orders accurately and efficiently.
- Processed payments accurately using POS systems.
Senior Busser/Busser at skycity (2024-11 – 2026-02)
- regularly interacting with customers, providing friendly and helpful service, answering queries and delivering personalized plates for special occasions.
- multitasking: serving from instructions, working at the back and restocking waiter stations at the same time while navigating a busy environment
- Managed main pass, coordinating team members to ensure efficient service.
- Oversaw dessert pass, serving and instructing team to maintain quality and speed.
- Managing many dockets with various table sizes on both passes, checking for allergies, checking off completed orders.
- Onboarded new staff, providing guidance on venue operations for smoother integration.
- Team work and collaboration: Provided assistance to other bussers or waitstaff, assisted barstaff by restocking clean glassware, completing opening and closing duties from a checklist, sorting stock, lifting and walking with heavy items.
Wait Person at ferizas (2023-01 – 2023-06)
Greeted guests warmly, presented menus and answered questions about menu items and engaged in friendly conversations.
- Greeted guests, presented menus and answered questions about menu items.
- taking orders and putting it through a system.
- served food and beverages, set tables, cleared tables, arranged tables and cleaned dining areas.
Education
Hospitality Training – Project Nikau (2023-11)
Retail Training – Service Iq (2022-11)
Skills
customer service