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Lucea Bulidon

Lucea Bulidon

Customer Service

Talent
AucklandMember since May 25, 2026
Customer serviceCustomer relationsFriendly, positive attitudeTeam collaborationMenu knowledgeAttention to detailRelationship buildingsystem order processing
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Customer serviceCustomer relationsFriendly, positive attitudeTeam collaborationMenu knowledge

About

Experienced in waiter and busser roles with over a year of service, consistently delivering warm, friendly and professional customer experiences. Eager to expand skills by learning barista craft and admin.

Experience

Front Of House at mr morris (2026-01 – 2026-05)

  • Took and processed food and drink orders accurately and efficiently.
  • Processed payments accurately using POS systems.

Senior Busser/Busser at skycity (2024-11 – 2026-02)

  • regularly interacting with customers, providing friendly and helpful service, answering queries and delivering personalized plates for special occasions.
  • multitasking: serving from instructions, working at the back and restocking waiter stations at the same time while navigating a busy environment
  • Managed main pass, coordinating team members to ensure efficient service.
  • Oversaw dessert pass, serving and instructing team to maintain quality and speed.
  • Managing many dockets with various table sizes on both passes, checking for allergies, checking off completed orders.
  • Onboarded new staff, providing guidance on venue operations for smoother integration.
  • Team work and collaboration: Provided assistance to other bussers or waitstaff, assisted barstaff by restocking clean glassware, completing opening and closing duties from a checklist, sorting stock, lifting and walking with heavy items.

Wait Person at ferizas (2023-01 – 2023-06)

Greeted guests warmly, presented menus and answered questions about menu items and engaged in friendly conversations.

  • Greeted guests, presented menus and answered questions about menu items.
  • taking orders and putting it through a system.
  • served food and beverages, set tables, cleared tables, arranged tables and cleaned dining areas.

Education

Hospitality Training – Project Nikau (2023-11)

Retail Training – Service Iq (2022-11)

Skills

customer service

Reviews

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