Kylee Leyton

I am a driven woman with over twenty years' experience in the retail, hospitality and service sector industry. I have a proven track record of success, including progressive management within the companies I have worked for. As an experienced Manager, my tenacious and proactive approach resulted in numerous internal rewards.

My excellent networking skills have provided my team with vital sales leads, and my ability to develop business and customer relationships has resulted in an increase in repeat customers for my current organisation. I am currently seeking a new challenge which will utilise my attention to detail, and friendly, professional manner.

Store Manager - JPL Group - GOLDMARK, Mt Maunganui, Tauranga, New Zealand

(2025-09)

Store Manager - JPL Group - PASCOES, Mt Maunganui, Tauranga, New Zealand

(2022-03 - 2025-08)

• Ensure all digital devices are functioning and able to perform the work required
• Deliver, maintain and provide excellence in customer service standards
• Define and demonstrate effective inventory control
• Accurately receive stock from Distribution center and stores
• Understand P&L statements and provide explanations to support office of significant issues and variances
• Maintain high levels of Store Presentation
• Uphold stock is merchandised correctly. The product is always displayed in a manner that the customer can see and purchase at all times as per company standard
• Recruit and manage all staff for the store
• Preparing and implementing the optimum and most cost-effective roster for the store
• Discipline staffs who do not perform their duties and functions adequately and in a timely manner
• Train and support staff to perform their roles effectively and purposefully

Store Manager - JPL Group - Stewart Dawsons, New Lynn, Auckland, New Zealand

(2020-12 - 2022-03)

• Ensure all digital devices are functioning and able to perform the work required
• Deliver, maintain and provide excellence in customer service standards
• Define and demonstrate effective inventory control
• Accurately receive stock from Distribution center and stores
• Understand P&L statements and provide explanations to support office of significant issues and variances
• Maintain high levels of Store Presentation
• Uphold stock is merchandised correctly. The product is always displayed in a manner that the customer can see and purchase at all times as per company standard
• Recruit and manage all staff for the store
• Preparing and implementing the optimum and most cost-effective roster for the store
• Discipline staffs who do not perform their duties and functions adequately and in a timely manner
• Train and support staff to perform their roles effectively and purposefully

Store Manager - Reduced To Clear - Henderson, Auckland, New Zealand

(2019-10 - 2020-11)

• Supervise and implement daily store operations
• Align the store with all Food Safety practices and implement requirements
• Analyse the profit and loss statement on a weekly basis
• Manage and minimise all costs in the store
• Define and demonstrate effective inventory control
• Perform weekly stocktake, investigate stock losses and determine measures to limit such losses
• Ensuring there is sufficient stock in the store at all times to meet customer demand (dry, frozen and chilled)
• Sustain a high level of Store Presentation
• Provide a store environment that is orderly, well kept, hygienically clean and presentable as expected of a food retailer
• Keeping all chillers and freezers properly clean and maintained at all times
• Confirming the receiving and storage areas are clean at all times
• Maintaining the inside and outside of the store building including all signage
• Ensure there is always a staff compliment in the store to enable the store to run effectively
• Preparing the optimum and most cost-effective roster for the store and implement

Brand Ambassador - Books And Gifts Direct - Auckland, New Zealand

(2019-03 - 2019-09)

• Consistently demonstrating Integrity and Reliability
• Ensuring outstanding levels of Customer Service and Sales Skills in a time critical environment
• Sales and service operations supplying and delivering books, gifts, stationery and home-wares
• Physically able to self manage workload
• Define and demonstrate effective inventory control
• Ability to use phone applications with diligence in numeracy accuracy

Store Manager - Champions Of The World - Queen Street, Auckland CBD, New Zealand

(2017-11 - 2019-03)

• Staff Recruitment, Training and Development
• Promote, market and sell All Blacks clothing and merchandise
• Display proactive leadership skills, behaviors and attitude
• Define, develop and demonstrate effective inventory control
• Plan, implement and maintain store merchandising and presentation standards

NZ Area Manager & Trainer - Shaver Shop - New Zealand

(2015-07 - 2017-11)

• In store support and the ability to drive sales and service standards across our stores in New Zealand
• Building strategic working relationships with all employed by Shaver Shop and our suppliers
• Supply promote and encourage sales pertaining to all personal grooming products and accessories
• Oversee all Staff Management, Recruitment, Progression, Training and Coaching in New Zealand
• Delivery of Sales budgets, reports and action plans to increase profitability across New Zealand stores
• Delivery of company Training and Development presentations across New Zealand and New South Wales, Australia
• Support Store Managers in their individual inventory management including freight management, customs requirements, stock deliveries and all stock control processes
• Deliver, action and support all directives from Head Office personnel
• Complete all "Retail Driven" activities deemed necessary by our International Sales Manager
• Responsible for Store trade and Profitability
• Staff Recruitment, Training and Development
• Diligent management of all controllable expenses
• Ensuring awareness and alignment of all Shaver Shop policies and procedures
• Identify and develop suitable opportunities for promotion and marketing
• Develop strong working relationships with local businesses and groups in our community

Store Manager - Shaver Shop - St Lukes, Auckland, New Zealand

(2014-11 - 2015-07)

• In store support and the ability to drive sales and service standards across our stores in New Zealand
• Building strategic working relationships with all employed by Shaver Shop and our suppliers
• Supply promote and encourage sales pertaining to all personal grooming products and accessories
• Oversee all Staff Management, Recruitment, Progression, Training and Coaching in New Zealand
• Delivery of Sales budgets, reports and action plans to increase profitability across New Zealand stores
• Delivery of company Training and Development presentations across New Zealand and New South Wales, Australia
• Support Store Managers in their individual inventory management including freight management, customs requirements, stock deliveries and all stock control processes
• Deliver, action and support all directives from Head Office personnel
• Complete all "Retail Driven" activities deemed necessary by our International Sales Manager
• Responsible for Store trade and Profitability
• Staff Recruitment, Training and Development
• Diligent management of all controllable expenses
• Ensuring awareness and alignment of all Shaver Shop policies and procedures
• Identify and develop suitable opportunities for promotion and marketing
• Develop strong working relationships with local businesses and groups in our community

Store Manager - Hanafins Camera and Video - Henderson, Auckland, New Zealand

(2007-07 - 2014-10)

• Executing and maintaining high levels of Store Presentation
• Responsible for Store Sales and Productivity
• Staff on-boarding and coaching
• Supply and promote all photographic cameras, camera accessories, printing needs, decor and personalised gift merchandise
• Display proactive leadership skills, behaviours and attitude
• Plan, implement and maintain "Gold Star" store merchandising and presentation standards
• Identify and develop suitable opportunities for promotion and marketing
• Develop strong working relationships with local businesses and groups in our community
• Print and Film machinery technician when required