Senior Business Analyst and Strategic Planner
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Senior Business Analyst and Strategic Planner with 15+ years' experience across central and local government, health, and social services. Specialist in long-term planning, performance frameworks, governance reporting, and complex system transitions. Known for translating complex data and policy into clear, decision-ready advice for executives, elected members, and boards.
Business Analyst/Corporate Planner at Wairoa District Council (2024-01 – Present)
Currently leading the Strategic Framework for Wairoa District Council; this involves developing the Long-Term Plan, Annual Plan and Annual Report as well as enhancing the non-financial performance measure reporting system.
Business Analyst/Product Owner at Ministry of Social Development (2022-01 – 2024-12)
Seconded from Accreditation Assessor role into a Business Analyst/Product Owner role. Held responsibility for managing continuous improvement releases to the live system as well as assisting the project team to develop the next stages of the system for Te Kāhaui Kāhu/Social Services Accreditation.
Business Analyst at Whaikaha, Ministry of Disabled People (2022-01 – 2022-12)
Seconded into a Business Analyst role with the Establishment Unit for Whaikaha Ministry of Disabled People. Main role was to identify all disability related contracts held by the Ministry of Health and standardise these for transferring to the new Ministry. Also involved in transitioning contracts from the Ministry of Health contracting system into the Ministry of Social Development contracting system.
Accreditation Assessor at Ministry of Social Development (2020-01 – Present)
Audit providers on behalf of a number of Government funded agencies. This role, whilst based in Gisborne, involves auditing providers across the country who vary in size from small childcare providers to large Iwi providers for Te Kāhaui Kāhu/Social Services Accreditation.
Business Operations Analyst at Solora Ltd (2019-01 – 2020-12)
Held the Business Operations Analyst role for Solora Healthcare and Rehabilitation (a division of Healthcare NZ) with responsibility for developing monthly and quarterly reports to their network of subcontractors and to ACC as funder. Also responsible for project managing CRM system upgrades and ensuring the Solora contact centre remained operational 24/7.
Facility and Village Manager at Dunblane Lifecare and Village (2017-01 – 2019-12)
Held dual roles as Facility Manager for a 75-bed aged care facility and a 13-unit retirement village. Had overall responsibility for managing 65 staff ranging from Registered Nurses, Caregivers, Cleaning and Laundry staff, Kitchen Staff and Maintenance Staff.
Portfolio Manager at Tairāwhiti District Health Board (2016-01 – 2017-12)
Responsible for building and maintaining the relationship between the District Health Board and providers of Aged Care Services in the Tairāwhiti region. Responsible for ensuring District Health Board funded services were carried out as agreed and responsible for the maintenance of these contracted services under Health of Older People and Disability portfolio.
Performance Analyst at Tairawhiti District Health Board (2012-01 – 2016-12)
Main roles involved the extraction of data from the Ministry of Health Data warehouses as well as the Local DHB systems and reporting on these. Provided monthly reporting to all DHB advisory committees. Had responsibility for writing the Maori health Plan, and parts of the DHB Annual Plan and DHB Annual Report in the Planning and Funding team.
Accountability Analyst at National Health Board (2011-01 – 2012-12)
Main roles involved the coordination of the Purchase Unit Data Dictionary – a national database of purchase codes used by the Ministry of Health to purchase services by District Health Boards. Also responsible for rewriting the Ministry of Health's Service Coverage Schedule and building a new database to assist with the review of District Health Board Annual Plans under DHB Relations and Accountability.
Operations Analyst at Ministry of Health (2009-01 – 2011-12)
Main roles involved the extraction of data from the Ministry of Health payment systems as well as the Ministry of Health Data warehouses. Also responsible for the day to day running of the DHB Support Helpdesk and administration of access to the Ministry of Health Data Warehouses under Sector Services.
Bachelor of Commerce and Administration in Double Major in Commercial Law and Public Policy – Victoria University
