Nikul Italiya

Adept at enhancing telecom systems' reliability and performance, my tenure at Tejas Communication showcased my proficiency in fiber optic splicing and superior customer service. Leveraging skills in troubleshooting and relationship management, I consistently improved network efficiency and customer satisfaction, embodying a proactive approach to both technical challenges and client interactions.

TELECOMMUNICATIONS TECHNICIAN

07/2023 to CURRENT

 Fibre Experts Limited | Paihia, NTL

• Installed and configured new devices and system components.
• Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
• Installed and repaired network cabling, hardware and software to maximize operational efficiency
• Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.

01/2021 to 02/2023

Tejas Communication | Surat,gujrat

• Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
• Enhanced network performance by efficiently installing and maintaining fiber optic systems.
• Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
• Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.

High School 

06/2016 

JB DIAMOND HIGH SCHOOL , Surat