Peng Evonne

WORK HISTORY

EF Education First

Shanghai

2020 – 2024

Centre Director

• Launched new sales programs, generating RMB 1M in the first month, acquiring40–50 new customers monthly with a 30% conversion rate.
• Led the Language Travel program as project head, achieving a 15% customer conversion rate.
• Delivered 85% customer retention and 15% re-enrolment rates.
• Trained and mentored sales staff, with several promoted to Top 10 performers regionally.

Shanghai

2018 – 2020

Principal

• Promoted a referral-driven sales culture, resulting in 50% of new students acquired via referrals.
• Increased enrolments by 200 students annually, achieving 85% retention and 20% repurchase rates.

Shanghai

2014 – 2018

Senior Sales Supervisor

• Facilitated clear and persuasive communication with clients, contributing to the region’s highest lead conversion rate (25%).
• Led a 60-person sales team to consistently exceed monthly targets.
• Provided sales coaching and management training, reducing turnover and improving promotion rates.

热情且注重结果的销售专家，拥有14年经验，成功超越目标并建立长期客户忠诚度。擅长快速与客户建立信任，激励团队并优化销售转化率。善于协作、反思，并擅长在快节奏的环境中交付可衡量的成果。精通英语和普通话。

Master of Management / Massey University

Auckland

2024 – 2026 (expected)